A: Hello!

Thank you for your inquiry! Yes, Vengo AI does support inbound email as a customer support channel. We are adding additional features as well that will help streamline your customer interactions .Our AI-powered system can as of now communicate with your customers in real time as they visit your direct site and our agent will send you a real time email notification and let you access the full chat on your individual portal. The best part is your Ai agent will give you the best way to respond and close your sale and communicate:

- Automatically process incoming emails – Categorizing, prioritizing, and routing them to the right support team.
- Generates intelligent responses – Providing streamlined replies to common inquiries while escalating complex issues to human agents when needed and the Next steps to close.
- Vengo Ai ensures a organized smooth transition without disrupting your current workflow you will get both a email sent to you and log in your portal of all communication. Vengo will work 24/7 answering inquiries .