Q: Something wrong with support?

I've been waiting for 4 days for a response in the support chat and no answers. Is something wrong with support over chat? How do I contact you guys? I have an issue with a recording and it's urgent to get an answer. Thanks.

fcristelPLUSMar 3, 2025
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Founder
Posted: Mar 3, 2025

Hey there! Sorry you’re not getting a response back. We have a backlog of requests due to vacation time and challenges with our chat support provider. I will work with the team to review your request. Can you send me an email at hello@vento.so on your issue? We’ll prioritize it