Hey Sumo-lings! 👋

We’ve had some great questions from the community, so here’s a quick FAQ to clarify how Vibeo works and make sure you get the most out of your deal 🚀

1. What does “X minutes of video export per month” mean?

This refers to how much video you can edit, brand, subtitle, and export with our AI each month.

You only use minutes when you decide to export a polished video — not when collecting.

✅ Minutes renew every month

✅ You can always download the raw file without using export time

✅ You decide what to export and when

2. Is there a limit on how many testimonials I can collect?

Nope — you can send out as many Vibeo links as you like and collect video testimonials from as many clients as you want.

We’ve optimized Vibeo to let you collect and manage a high volume of video submissions without worrying about limits.

3. Do my customers need to install anything or create an account?

Not at all.

They just click your link, record their video, and submit. No downloads, no logins, no friction.

4. Can I customize the questions my clients see?

Yes!

You can create customize the questions to guide your customers during recording — and keep your brand voice consistent.

5. What kind of videos can I create with Vibeo?

Vibeo is perfect for:

All of them automatically branded and subtitle-ready for social, landing pages, or sales emails.

6. Is there a watermark on the videos?

No watermark.

All exported videos are clean and professional — fully branded with your logo, not ours.

Your testimonials should build trust in your business, not advertise ours 😉