Q: Getting 'user not yet confirmed' error

Have reached out to support via the chat widget on website and no response for several days.

Also your support page link: http://support@viewfi.io/

returns error: Application error: a client-side exception has occurred (see the browser console for more information).

Please advise how to resolve.

Handyman_HomePLUSNov 20, 2024
Founder Team
Chris_ViewFi

Chris_ViewFi

Nov 20, 2024

A: Hey there,
Thats strange as we have responded to all our chat widget support messages. Sorry if you did not get the message.

For support, that should be an email - not a link - so support@viewfi.io. (we will get it fixed)

Please do email us with your email or chat on the widget and we will sort out the issue ASAP for you.

Apologies for any inconvenience.

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Posted: Nov 20, 2024

No worries, all sorted quickly by support with a password reset. Should have tried that to start with. My fault.