VistaCreate

Product details

Q: UNABLE TO SEE AI GENERATION FEATURE ON PORTAL.

Can you kindly look into the matter.I am unable to see newly launched AI generation feature on portal.Is it unavailable in my region?

beckzrulezPLUSApr 7, 2025
Founder Team
jessica.ledbetter

jessica.ledbetter

Apr 15, 2025

A: Hi there! Thank you for your question!

Kindly note that the newly launched AI generation feature may not be available to users under a Contributor status. If you are currently a Contributor, this could be the reason you're unable to see the feature on the portal.

To resolve this, please contact us directly at support.create@vista.com. Our team will be happy to review your account status and guide you through the necessary steps—whether it involves removing the Contributor status or creating a separate account to access the AI feature.

Let us know if you need any further assistance!

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