Waitlister Questions

Showing 1 - 8 of 8 questions

Q: GDPR An company info

Hi there!

can you tell us more about where yuo operate from and now you protect data?

Victoria_ErimitaPLUSJun 5, 2025
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Founder Team
Devin_Waitlister

Devin_Waitlister

Jun 5, 2025

A: Hi! We operate from Australia.

For data protection, we use encrypted storage, access controls, and GDPR compliance standards. Your data is never shared with third parties except when legally required, and you have full control to delete your information at any time by contacting us.

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Q: Unlimited emails and API access

We need a tier for unlimited emails and api access. Would that be possible?

domiq3PLUSJun 5, 2025
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Founder Team
Devin_Waitlister

Devin_Waitlister

Jun 5, 2025

A: Hey!

Unlimited emails is likely something we can't do, but up to 100,000/month is possible as a special add-on for your plan.

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Q: Do I have to get all codes?

This is my first time buying on AppSumo so maybe this question sounds silly to experienced people. I only need one code, but I notice plan 4 has multiple codes. Once I go to the checkout I can decrease the number of codes.

When I set it to 1 code, is this still under plan 4, or am I degrading myself to plan 1? Again, I only need one code in plan 4 because I need access to custom email sender, which plan 4 has.

110487523528049338820Jun 5, 2025
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Q: Twilio integration

Is there a possibility of Twilio integration to send SMS confirmation on Waitlist?
Is there a restaurant business case? Where an employee can manage the waitlist and notify guest?

AD79315Jun 4, 2025
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Founder Team
Devin_Waitlister

Devin_Waitlister

Jun 5, 2025

A: Hey, thanks for the question.

We don't currently have a built-in Twilio integration. However, if this is something we get more feature requests for, we'll consider adding it.

Waitlister is designed for product launches and wouldn't be ideal for a restaurant use case.

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Q: Custom domain and emails

I see custom domains and brand removal are included starting on Plan 2. Does this include using a custom domain and Waitlister brand removal for the emails too?

(Also, just thought I'd mention that this is the nicest of all the Waitlist platforms I've seen, so great job here.)

d36e8d08863e4d6eaa58837d2e66ed32PLUSJun 2, 2025
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Founder Team
Devin_Waitlister

Devin_Waitlister

Jun 2, 2025

A: The custom domains refer to your own domains for a landing page, and they are included starting on Plan 2 as you mentioned.

The emails don't have Waitlister branding, apart from the sender domain. Custom email domains are available on the highest plan, Plan 4.

Thank you โ€” it's great to hear you think our platform is the nicest!

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