Hi Rubyat, Not only are you not, GDPR compliant at the moment, but your terms of service are for the most very confusing : when a user adds their information in a form on our websites, they are redirect to your app.wemail.com site that demands a confirmation. On, that website, your terms of service claim full ownership and right to use and redistribute this info. THIS IS AN ABSOLUTE NO-GO for anyone who wants to respect their users' private information, how can we be sure you are not absorbing all those emails ? Where are the guarantees you are not transfering the data outside of Europe (Singapour based company) ? Who do you share our info with ? No mention of duration for our data being kept on your servers... So there is still a lot to improve before this service becomes legitimate.
You need a separate Email Provider and a subscription of them to send email. We manage the process and categorize the lists of your subscribers. You have to connect to your Email provider in order to send emails. weMail actually lets you send emails via Amazon SES, SparkPost, Mailgun, or any of your favorite SMTP providers, at a very low price.
So if I understand correctly, for this money you even limit the number of subscribers, and I have to finance the email sending system separately too?
Q: Useless forms
I just bought the licence, and I'm setting it up and see that the forms are terrible. - Not responsive at all. - I can't change the image in the forms. (only the background) When will this be fixed?
A: Hi Harald45, We are unfortunate for the inconvenience you may have faced and we want to address it promptly. If the email feature on your site is unresponsive or you’re facing any technical issues, don’t hesitate to contact us for immediate assistance. You can reach us through this link: https://getwemail.io/contact/. We are committed to enhancing our plugin to ensure it meets our customer's...
Count of Emails to sent are not mentioned in any package... Please tell me how many emails per month we can send in which package? please explain (email count) could send in all packages...
I would like to let you know that weMail doesn’t limit the number of emails you can send. The limit depends on your email gateway. For example, if your gateway allows you to send 200,000 emails, you can send that many using weMail.
This is why we don’t mention any specific limits in weMail—it’s controlled by your email gateway.
Q: Data Storage, GDPR Compliant, Integrations and Sending Services
I have a few questions below:
1. Is the data ours (on Wordpress) and if not where else is it stored. I have seen conflicting answers to this. One answer says 2 locations and on your website under Privacy it says USA. Where specifically and is this storage safe (what standards). 2. Confirm that your product is fully GDPR compliant. 3. Do you have integrations with Pabbly Connect, Activepieces etc. 4. I read several posts and you have stated flexibility of sending services offered. Actually, many Wordpress mail plugins offer the same thing (example FluentCRM, The Newsletter, Mailpoet). What makes your product unique. It could be price or features.
Data is stored on the weMail server. Currently, the weMail servers are physically hosted in Frankfurt, Germany. Currently, no. But, we have plans to be GDPR compliant soon.
Unfortunately, we don’t support Pabbly Connect or Activepieces for now. But thanks for asking. We always exploring new integration opportunities based on user feedback. weMail...
Q: GDPR Compliance and use of our users' data
Hi Rubyat,
Not only are you not, GDPR compliant at the moment, but your terms of service are for the most very confusing : when a user adds their information in a form on our websites, they are redirect to your app.wemail.com site that demands a confirmation. On, that website, your terms of service claim full ownership and right to use and redistribute this info. THIS IS AN ABSOLUTE NO-GO for anyone who wants to respect their users' private information, how can we be sure you are not absorbing all those emails ? Where are the guarantees you are not transfering the data outside of Europe (Singapour based company) ? Who do you share our info with ? No mention of duration for our data being kept on your servers... So there is still a lot to improve before this service becomes legitimate.
Share weMail
Q: Email provider
Hi!
For this prive do I have to sign up for an email provider (or own smpt) too, or do you send out the emails?
Anower_weMail
Nov 22, 2024A: Hi Patrik,
Thanks for your query.
You need a separate Email Provider and a subscription of them to send email. We manage the process and categorize the lists of your subscribers. You have to connect to your Email provider in order to send emails.
weMail actually lets you send emails via Amazon SES, SparkPost, Mailgun, or any of your favorite SMTP providers, at a very low price.
For more...
Share weMail
So if I understand correctly, for this money you even limit the number of subscribers, and I have to finance the email sending system separately too?
Q: Useless forms
I just bought the licence, and I'm setting it up and see that the forms are terrible.
- Not responsive at all.
- I can't change the image in the forms. (only the background)
When will this be fixed?
Tanvir_Chowdhury
Nov 20, 2024A: Hi Harald45,
We are unfortunate for the inconvenience you may have faced and we want to address it promptly.
If the email feature on your site is unresponsive or you’re facing any technical issues, don’t hesitate to contact us for immediate assistance.
You can reach us through this link: https://getwemail.io/contact/.
We are committed to enhancing our plugin to ensure it meets our customer's...
Share weMail
Q: Count of Emails to sent are not mentioned
Count of Emails to sent are not mentioned in any package...
Please tell me how many emails per month we can send in which package?
please explain (email count) could send in all packages...
Regards,
Mohsin
Anower_weMail
Nov 19, 2024A: Hi Mohsin,
Thank you for your question.
I would like to let you know that weMail doesn’t limit the number of emails you can send. The limit depends on your email gateway. For example, if your gateway allows you to send 200,000 emails, you can send that many using weMail.
This is why we don’t mention any specific limits in weMail—it’s controlled by your email gateway.
If you have more...
Share weMail
Q: Data Storage, GDPR Compliant, Integrations and Sending Services
I have a few questions below:
1. Is the data ours (on Wordpress) and if not where else is it stored. I have seen conflicting answers to this. One answer says 2 locations and on your website under Privacy it says USA. Where specifically and is this storage safe (what standards).
2. Confirm that your product is fully GDPR compliant.
3. Do you have integrations with Pabbly Connect, Activepieces etc.
4. I read several posts and you have stated flexibility of sending services offered. Actually, many Wordpress mail plugins offer the same thing (example FluentCRM, The Newsletter, Mailpoet). What makes your product unique. It could be price or features.
Rubyat
Edited Nov 18, 2024A: Hi John575,
Thank you for your questions!
Data is stored on the weMail server. Currently, the weMail servers are physically hosted in Frankfurt, Germany. Currently, no. But, we have plans to be GDPR compliant soon.
Unfortunately, we don’t support Pabbly Connect or Activepieces for now. But thanks for asking. We always exploring new integration opportunities based on user feedback. weMail...
Share weMail