Last week, I wrote to support - via chat - to find out if it would be possible to access the content of the default prompts to create custom prompts in our native language.

Indeed, it is specified in the documentation that, to obtain outputs in our native language, we must create personalized actions (prompts).

However, if we cannot access the prompts that are triggered via the actions made available in WizWrite, this implies starting from scratch, since we must create everything ourselves!

Problem: I waited several days and relaunched them, I see today that, not only have I still not received any response (except the robot that told me every day that the team is not available and will get back to me soon...), but, the cherry on the cake, the one-way "conversation" has been deleted from the chat.

I am the persistent type, so I started again and also sent them my question by email, but, if I do not quickly obtain a satisfactory answer, I will ask for a refund, which I do extremely rarely.