Q: I created a task and it shows in List view but not in the Kanban. Can you please advise as to what I am doing wrong

Lower_My_CostPLUSMay 26, 2025
Founder Team
Ryan_WorkZappy

Ryan_WorkZappy

May 27, 2025

A: Hi Lower_My_Cost,

There are two potential casues why tasks are not displayed on the Kanban view:
1: There are filtered applied, and tasks are filtered out, please see details here under "Search & Filter": https://guide.workzappy.com/project/board/kanban
2: Project Phases are enabled to track tasks, but the tasks don't have the "Phase" field set, so when you are viewing tasks in a certain phase, those tasks with no "Phase" field set won't show up. You can either disable the "Phase" feature (https://guide.workzappy.com/project/settings/feature-switch) or set the correct "Phase" for the tasks (The Phase field is at the top left corner of the task detail).

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Posted: May 27, 2025

#2 I needed to toggle off this feature

Founder
Posted: May 27, 2025

Please go to "Project Settings", then "Feature" to toggle off the "Phase" feature