Q: Hi, When activating WP Social on a Woo Commerce site the checkout form style breaks.
I've tried submitting a support ticket twice but I've had no indication that the ticket has actually been submitted and I've heard nothing back.
Is there an E-mail address that I can contact you at please?
Thanks
Carl
Atiq_ElementsKit
May 15, 2024A: Hi carl54,
The form is not broken because we are receiving tickets daily. There is a live chat option in the help page ( https://d.pr/i/9Xzd9L ). Please use that option to chat with our support and get the help you need.
Sorry for your inconvenience.
There is a "Get help" menu item in the plugin menu, you can find the support center and other necessary help links there.
Anyway here is the support link - https://wpmet.com/support-ticket
carl54
Verified purchaser
I think there has been some confusion. I have used the help form but when I submit it there is no indication that you have received it; no thank you message, no e-mail with a reference etc. I did this over a week ago, twice, and I haven't heard anything back.
I think the form might be broken. do you have an E-mail address where I can get in touch please?
Thanks
Carl