XemailAudit

Product details

Q: Domains

Hi, I was wondering, what are the domains for? Can't I run an audit like a spot check on a specific email I have? So if I want to audit an email address just to see what is going on, can I just set up an audit to do that one-off? Do I need to add my domain?

mabry_kevinPLUSApr 10, 2025
Founder Team
Shivani_XemailAudit

Shivani_XemailAudit

Apr 15, 2025

A: You can certainly run spot checks using the Manual Email Audit feature. However, please note that the number of domains you can audit is limited based on your selected plan.

When you run an audit without explicitly adding a domain to the platform, the sender email and its associated domain are added to the platform but remain unverified.

For example, if you’re on the Tier 1 plan, you’re allowed to audit unlimited emails belonging to one domain. So if you audit an email (e.g., john@abc.com), it will generate a report. But if you then audit jane@xyz.com (a different domain), it won’t generate results because your plan is restricted to a single domain.

If you’d like to audit emails from another domain, you have two options:

- Add an additional domain slot (this is chargeable), or
- Free up the existing slot and replace it with the new domain.( 48 hrs cooling period to replace)

Let me know if you’d like help managing your slots

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