Disappointed with all the restrictions for T1 plan
I bought the Tier 1 for my own personal use. After playing around with Xtensio, I felt that the limitations that are in place for my T1 plan is too restrictive, and it doesn't make sense for me to get a higher tier just to make one or two documents a year.
Some of the limitations include:
- Exporting documents to PDF requires an upgrade.
- Customizing colors to match your own brand colors requires an upgrade (you can only select from the existing color palette).
- Using your own domain name requires an upgrade to Tier 3.
- You're also limited to one workspace that can have 10 projects in it, and 250 MB storage, which I am okay with.
Alper_Xtensio
Nov 27, 2024Thank you for your feedback—it sounds like your rating is more about the Tier 1 plan rather than Xtensio itself.
Just to clarify, PDF exports are available on Tier 1, so you can still export your work without upgrading. We also make it very clear what’s included in each plan on the deal page to help users choose the best fit for their needs.
Tier 1 is designed as an entry-level plan, and we believe it’s an incredible value, giving you lifetime access to the basics of Xtensio at a very affordable price. That said, we understand everyone’s needs and use cases are different, and Tier 1 may not align with what you were looking for.
Thank you for giving Xtensio a try, and we appreciate your feedback!