A: 1. Yes! You can use the email customizer to create and edit transactional emails. They use the same editor as campaigns, with the added feature of local custom variables to help personalize your templates effectively.

2. Overage Charges: The exact fees for exceeding email limits haven’t been finalized yet. My advice? Project your business's growth over the next 1 to 2 years and choose a plan that accommodates that growth. It's better to overprovision so you don’t run out of credits too quickly—I'd rather you stay happy than have to reach out because of unexpected limits.

While we'll offer additional email packages at a reasonable price, the discounted rates from this current deal likely won’t apply to overages (honestly, this deal already runs on tight margins for us). However, we see you as allies in promoting Zootools to your network, so if I were you, I’d pick a plan that gives you room to grow comfortably.

The great news? Both transactional and marketing emails, plus flows, count toward the same monthly allowance so if you have 10K emails a month all of those emails will count towards that limit so you don't have to pay extra to use transactional emails. Unlike most email tools that charge extra for transactional emails, we’ve included it all in the same package! Big W!