Q: Questions About Platform and API
I have a few questions. The platform seems to still be under development, and it looks like you're migrating from the old version to the new one. I searched for the API documentation, but only found a mention on a blog without a link to the actual documentation. The API is crucial for me when choosing a tool, especially for marketing.
How many domains can I connect? Are there any restrictions? Regarding workspaces, I saw an interesting separation. Is there a limit to the number of workspaces that can be created?
As for resources, with License Level 1, you offer 2,500 contacts and 10,000 emails per month. If we exceed this limit, what are the additional costs?
Marta_ZooTools
Edited Nov 24, 2024A: Hi there! :)
Thanks for your message and for sharing your questions.
I understand your concerns regarding the platform's current development and migration. We're actively working on updates, and I appreciate your patience during this transition.
Regarding the API, I apologize for the confusion. We're in the process of finalizing the documentation, but I can certainly share the link with you directly once it's available, or provide you with any specific details you may need in the meantime.
As for your questions:
Domains: There are restrictions to the amoun of domains you can connect per workspace, but we try to keep this limits quiet generous:
- Tier 1 (2)
- Tier 2 (3)
- Tier 3 (5)
- Tier 4 (7)
- Tier 5 (10)
- Tier 6 (15)
Workspaces: The separation of workspaces is a great feature, and there is typically a limit based on your plan. However, depending on your use case, we can discuss options for increasing that limit if necessary.
License Level 1 - Additional Resources: If you exceed the 2,500 contacts and 10,000 emails per month limit, the additional costs will depend on your usage and the specific features you're utilizing. I'd be happy to provide more detailed pricing based on your needs. Could you share more about your expected volume?
You can contact us through support@zootools.co. We respond asap, typically in less than 24 hours..
Jorge_ZooTools
Verified purchaser
Indeed! we set limits on domains, we just updated the ticket above to reflect the limits so you can decide which plan works better for you.
also @igor36, if you have any questions or thoughts on this, let us know! I saw you wrote many awesome questions and I looks like you're an advanced user.
Verified purchaser
we got great feedback on support and increased the custom domains a bit for those who want to handle multiple clients
max domains:
tier 1: 2
tier 2: 3
tier 3: 5
tier 4: 7
tier 5: 10
tier 6: 15
marta is updating first comment to not create confusion