Q: Signup failed

Tried to sign up with google, being redirected to login page. when i try to login with google login im being redirected again to login page.
Trying to create new account manually, it says account registered already with google.
So basicly impossible to login. :/

Mensur_EasynoteNov 23, 2024
Founder Team
Marta_ZooTools

Marta_ZooTools

Nov 23, 2024

A: Hi :)

Thank you for bringing this to our attention, and I’m sorry for the trouble you’re experiencing with the login process.

It sounds like there may be a bug causing the issue. Here are a couple of steps to try and resolve it:
Go to this link directly: zootools.ai/workspaces – this should bypass the login loop and get you into your account.

If that doesn’t work, please log out of your account here: zootools.ai/logout and then try logging in again. Once logged in, go to the same link: zootools.ai/workspaces.

These steps should help you access your account. If the issue persists, please let me know, and I’ll escalate it for further assistance.

You can contact us through support@zootools.co. We respond asap, typically in less than 24 hours.

Thanks again for your patience!

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Posted: Nov 23, 2024

Yes! Thanks Marta for jumping in, i'm looking into the bug with the development team.

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