Zylvie - High-Converting Cart Software Questions

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Q: Questions about outgoing emails and invoices

1) When will order confirmation emails allow us to show our own domain instead of Zylvie? (I understand that replies still go to our domain).

2) Can this also send invoices, not just receipts?

SumoProPLUSEdited Dec 6, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 7, 2024

A: Hi there,

1. Custom email domains are coming soon, it's already on the roadmap.

2. No, it can't issue invoices yet. You may need to use an invoice making software at the moment.

We're working on it.

Please be patient.

With thanks,
Jay

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Q: Looks like SUBSCRIPTIONS are only available for Stripe and NOT PayPal 😭😭😭😭

Any ETA on when this will be added to the features Zilvie offers??
We purchased this deal thinking we would use this to create subscriptions payments easier to manage instead of doing so directly on PayPal.

Will this even be possible in a near future??

soporte704Dec 6, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 7, 2024

A: Hi there,

We've only recently added our PayPal integration.

Yes, we'll add subscriptions soon for PayPal.

We're working as fast as we can.

With thanks,
Jay

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Q: New to this

My understanding is that I can sell digital products such as audiobooks on Zylvie. If I am incorrect, kindly correct me.

jazzing60PLUSDec 5, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 5, 2024

A: Hi there,

Yes, of course.

You can sell audiobooks and a variety of other audio files too (e.g. music, beats, etc.).

We host your files and send them to your buyers automatically after purchase.

With thanks,
Jay

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Q: Would you be looking into SQUARE as a payment options?

I know that there a fairly large group of people that currently use Square to receive payments, would this be something that eventually be added?

thisearlyseasonDec 5, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 5, 2024

A: Hi there,

We'll be looking into Square for sure!

The last time we looked into it, they didn't support subscriptions for online payments yet, but we'll definitely revisit.

With thanks,
Jay

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Q: I’m new to cart software. Will this still charge processing fees for Stripe?

SumoProPLUSEdited Dec 5, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 5, 2024

A: Hi there,

Yes, this will still incur processing fees with Stripe, typically 2.9% + $0.30.

If your customer pays via PayPal, it's closer to 3.5% on average.

Unfortunately there's no such thing as 0% transaction fee when you're selling online.

Somebody always takes a cut, but in this case it's not us (hence we're advertising no fees on our end).

With thanks,
Jay

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