Q: Inquiry about SMTP Integration and Transactional Email Sending
Hi Acumbamail Team,
I'm writing to inquire about the possibility of integrating Acumbamail with external SMTP providers like xCloud, SendGrid or Mailgun. This would offer greater flexibility in sending options, which I believe would be beneficial for both your users and your platform. If this is something you're already planning, I'd be grateful if you could share an estimated timeframe for when we might expect this functionality.
On a related note, I'm also curious about how Acumbamail currently handles transactional emails. If we were to use your SMTP service for transactional emails from WordPress or other applications, would these emails be sent through the same SMTP server used for bulk email campaigns? Or is there a mechanism in place to separate transactional and marketing emails to optimize deliverability for both?
Q: Resources and Help Video Whitelabeled or unbranded?
As I review the white label information - how are support resources accessible to our agency/subscriber clients and how will they appear? with or without Acumbamail logo?
Q: Inquiry about SMTP Integration and Transactional Email Sending
Hi Acumbamail Team,
I'm writing to inquire about the possibility of integrating Acumbamail with external SMTP providers like xCloud, SendGrid or Mailgun. This would offer greater flexibility in sending options, which I believe would be beneficial for both your users and your platform. If this is something you're already planning, I'd be grateful if you could share an estimated timeframe for when we might expect this functionality.
On a related note, I'm also curious about how Acumbamail currently handles transactional emails. If we were to use your SMTP service for transactional emails from WordPress or other applications, would these emails be sent through the same SMTP server used for bulk email campaigns? Or is there a mechanism in place to separate transactional and marketing emails to optimize deliverability for both?
Thanks!!!
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Q: What does this specifically entail? Is the Dutch language also available in settings, email confirmation, etc.
What does this specifically entail? Is the Dutch language also available in settings, email confirmation, etc.? Thanks in advance!
Alicia_Acumbamail
Apr 4, 2025A: Hi Brandact,
The platform is in English, Spanish and Italian, but you can use Dutch for all your communications, including confirmation email.
Best,
Alicia
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Q: Dedicated IP
Hi,
What is the cost of a dedicated IP please ? I asked your support team by email twice at support@acumbamail.com and I did not get any answer.
Bertrand
Alicia_Acumbamail
Apr 4, 2025A: Hi Bertrand,
The price of a dedicated IP is 120 €/month.
Did you receive an answer to your emails yet? If you tell us your email we can look into it.
Best,
Alicia
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Verified purchaser
Ok, thanks. And is there an easy way to plug Acumbamail to Wordpress in order to send emails from wordpress with Acumbamail ?
Q: For your Tier-3 plan
1. How many Automation is included?
2. how many websites domain names are included?
3. how many user can we setup account with under this plan ?
Alicia_Acumbamail
Apr 4, 2025A: Hi Dlee254,
Thanks for your question. This is included:
1. 20 automations for each subaccount
2. 100 website domains
3. 100 users or subaccounts
I hope it helps!
Best,
Alicia
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Q: Resources and Help Video Whitelabeled or unbranded?
As I review the white label information - how are support resources accessible to our agency/subscriber clients and how will they appear? with or without Acumbamail logo?
Alicia_Acumbamail
Apr 4, 2025A: Hi sterlingsilverfutures,
Support resources will appear with Acumbamail logo.
Best,
Alicia
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