Afforai Questions

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Q: I bought the Tier 1 deal and would like to gift a friend, how do I do that? Thank you!

veryjasperEdited Nov 27, 2024
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Q: Document Retrieval limits

Regarding a precedent question about PDF size limit of 128MB or OCR PDF of 128 pages, how it would work with the Document Retrieval mode?

If I upload a PDF with 300 pages, and an answer to my question would be on page 260, how it would answer?

Maybe it's just unclear the difference case of a normal pdf and a ocr pdf.

wateremelaNov 26, 2024
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Q: warning azure

Hi, just bought fiers 3.
In the chat with one of pdf, there is a warning:
Warning: Your input violates Microsoft's Azure OpenAI moderation policy. Please avoid unsafe content or change your query

Pls help
st

Joni2021PLUSNov 26, 2024
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Founder Team
Alec_Afforai

Alec_Afforai

Nov 26, 2024

A: Hi V Joni2021, Alec, co-founder of Afforai here. Thank you for reaching out and reporting this issue. We are aware of this issue and currently working on a fix right now. This is due to Microsoft Server recent update that changed their algorithm. We aim to deploy a fix within the day.

Thank you so much for working with us through this.

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Q: Max size or page of PDF

Hello,
I am interested in buying tiers 3.
My concern, what is the limit of PDF size or PDF pages to be uploaded to the system.

Thanks

Joni2021PLUSNov 26, 2024
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Founder Team
Alec_Afforai

Alec_Afforai

Nov 26, 2024

A: Hi Joni, thank you for reaching out.

For normal files like PDFs, DOCXs, etc we support up to 128MB and for OCR PDFs we support files up to 128 pages. Do note that when uploading files reaching this limit the upload time will be longer.

When you upload a scan PDF, our site would use OCR to detect text on the PDF file. Otherwise you can also use our File Annotator to highlight an image and...

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Q: Message for any of my questions: "Warning: Your input violates Microsoft's Azure OpenAI moderation policy.

Hello, I am getting the following message for any of my questions:

"Warning: Your input violates Microsoft's Azure OpenAI moderation policy. Please avoid unsafe content or change your query"

What can I do about it?

Also the intercom communication is not working. I was unable to post this question there.

leonid62PLUSNov 26, 2024
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Founder Team
Alec_Afforai

Alec_Afforai

Nov 26, 2024

A: Hi leonid62, Alec, co-founder of Afforai here. Thank you for reaching out and reporting this issue. We are aware of this issue and currently working on a fix right now. This is due to Microsoft Server recent update that changed their algorithm. We aim to deploy a fix within the day.

Thank you so much for working with us through this.

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