I'm currently on the Pro Plan, which is advertised as including:
Lifetime access
Unlimited accurate legal documents
Unlimited revisions in plain English
Unlimited AI chat with your documents
Unlimited credits
Simplification of complex legal documents
Secure document storage
However, when I check the Plan Usage section within the app, I see limits listed as:
50 documents
500 AI messages
0 simplifications
20 AI reminders
Could someone clarify where the "unlimited" features mentioned in the Pro Plan are reflected? Right now, the in-app limits seem to contradict the advertised offerings. Just looking for a bit of clarity, additionally I see the per document size is limited to 50 MB will that be the maximum size permanently? Thanks in advance.
A: Hi - The limits you’re seeing (like 50 documents or 500 messages) are for our monthly Pro Plan, not the AppSumo lifetime plan.
*Since you got your deal through AppSumo, you have unlimited access to all the core features *-legal documents, AI chats, revisions, simplifications, etc. You're not restricted by those in-app numbers. That usage section is showing default Pro Plan caps, and we’re...
Yes -- we’re planning to start working on GDPR by early next month.
But we’re not waiting till then. We’ve already been adding more security and privacy features, and we’ll keep doing that so your data stays safe while we work toward full GDPR compliance.
Thanks for asking, let me know if you have any other questions.
Q: How is using Airstrip different from using a Custom GPT from Chatgpt?
1. There are so many custom GPTs available on Chatgpt which I can use to customize as per the required legal needs with some iterations using my own customized prompt. So how is Airstrip going to be different apart from the regular features?
2. Do you plans to adding digital signing, sending, streamlining processes, etc that is available in popular apps like Docusign?
3. How can I use it to integrate with a 3rd party app to get digital contracts and agreements signed digitally?
4. Can I directly host and update the aggreements on my website?
A: Hey Pramod, thanks for your questions! Here’s how Airstrip is different and what you can expect:
- How is Airstrip different from Custom GPTs? Custom GPTs are flexible, but you usually have to do a lot of prompt tweaking and manual editing to get the right legal documents. Airstrip is made just for legal and business docs, so it’s much easier to use. You get ready-to-use templates, plain...
Hey Marcus, sorry for the late reply. Missed your message earlier, i've replied to the question - if you have any questions about Airstrip or need more info, just let us know. Thanks for your patience!
Thanks for the answers. I wanted to extensively evaluate it but already purchased last week as my reward points where expiring. Would love to see more action and updates on this as it seems that this is a side gig and not on your priority. Just wanted to give my honest feedback as I really want this to evolve and succeed.
Q: Project Folders
Are folders planned?
By this I mean separated by project, but also whose documents are linked to each other?
Say for example I have 30 employment contracts in a folder, could the AI update the same clause in all or some of them, depending on just one instruction?
Yes - folders are already done, and now we’re working on project grouping.
Soon, you’ll be able to link documents inside a project. That way, you can give one instruction and the AI can update the same clause across multiple docs.
It’s not fully ready yet, but we’re building it now and doing it properly.
Thanks for the great feedback, this is exactly the kind of workflow we’re aiming...
I know you’re fixing the formatting issues on the documents, but in the meantime, are you planning to release the ability to download in Word and RTF file formats as well as PDF, so users can correct documents before they go out?
A: Yes, we are working exporting it into multiple formats and mainly on exporting in a decent format to be able to share it. Currently we are working on basic DOCX and PDF exports. This is a requested feature by some of our users, so we'll try to release it as soon as possible.
Q: Pro Plan Usage Cap Confusion
I'm currently on the Pro Plan, which is advertised as including:
Lifetime access
Unlimited accurate legal documents
Unlimited revisions in plain English
Unlimited AI chat with your documents
Unlimited credits
Simplification of complex legal documents
Secure document storage
However, when I check the Plan Usage section within the app, I see limits listed as:
50 documents
500 AI messages
0 simplifications
20 AI reminders
Could someone clarify where the "unlimited" features mentioned in the Pro Plan are reflected? Right now, the in-app limits seem to contradict the advertised offerings. Just looking for a bit of clarity,
additionally I see the per document size is limited to 50 MB will that be the maximum size permanently? Thanks in advance.
shanjai_raj
Jun 6, 2025A: Hi - The limits you’re seeing (like 50 documents or 500 messages) are for our monthly Pro Plan, not the AppSumo lifetime plan.
*Since you got your deal through AppSumo, you have unlimited access to all the core features *-legal documents, AI chats, revisions, simplifications, etc. You're not restricted by those in-app numbers. That usage section is showing default Pro Plan caps, and we’re...
Share Airstrip AI
Verified purchaser
Are there any updates reguarding my orginal post?
waiting for this response as well before buying it
Verified purchaser
I have the same issue. Not able to upload a document. Need an answer ASAP
Q: GDPR
Is there abn ETA for GDPR Compliance?
shanjai_raj
Jun 6, 2025A: Hey Victoria,
Yes -- we’re planning to start working on GDPR by early next month.
But we’re not waiting till then. We’ve already been adding more security and privacy features, and we’ll keep doing that so your data stays safe while we work toward full GDPR compliance.
Thanks for asking, let me know if you have any other questions.
Share Airstrip AI
Q: How is using Airstrip different from using a Custom GPT from Chatgpt?
1. There are so many custom GPTs available on Chatgpt which I can use to customize as per the required legal needs with some iterations using my own customized prompt. So how is Airstrip going to be different apart from the regular features?
2. Do you plans to adding digital signing, sending, streamlining processes, etc that is available in popular apps like Docusign?
3. How can I use it to integrate with a 3rd party app to get digital contracts and agreements signed digitally?
4. Can I directly host and update the aggreements on my website?
shanjai_raj
Apr 26, 2025A: Hey Pramod, thanks for your questions! Here’s how Airstrip is different and what you can expect:
- How is Airstrip different from Custom GPTs?
Custom GPTs are flexible, but you usually have to do a lot of prompt tweaking and manual editing to get the right legal documents. Airstrip is made just for legal and business docs, so it’s much easier to use. You get ready-to-use templates, plain...
Share Airstrip AI
I also want an answer on this. Seems like the team ghosted. Big red flag
Hey Marcus, sorry for the late reply. Missed your message earlier, i've replied to the question - if you have any questions about Airstrip or need more info, just let us know. Thanks for your patience!
Verified purchaser
Thanks for the answers. I wanted to extensively evaluate it but already purchased last week as my reward points where expiring. Would love to see more action and updates on this as it seems that this is a side gig and not on your priority. Just wanted to give my honest feedback as I really want this to evolve and succeed.
Q: Project Folders
Are folders planned?
By this I mean separated by project, but also whose documents are linked to each other?
Say for example I have 30 employment contracts in a folder, could the AI update the same clause in all or some of them, depending on just one instruction?
shanjai_raj
Jun 6, 2025A: Hey,
Yes - folders are already done, and now we’re working on project grouping.
Soon, you’ll be able to link documents inside a project. That way, you can give one instruction and the AI can update the same clause across multiple docs.
It’s not fully ready yet, but we’re building it now and doing it properly.
Thanks for the great feedback, this is exactly the kind of workflow we’re aiming...
Share Airstrip AI
Q: Docx and RTF download optionS
I know you’re fixing the formatting issues on the documents, but in the meantime, are you planning to release the ability to download in Word and RTF file formats as well as PDF, so users can correct documents before they go out?
shanjai_raj
Mar 4, 2025A: Yes, we are working exporting it into multiple formats and mainly on exporting in a decent format to be able to share it. Currently we are working on basic DOCX and PDF exports. This is a requested feature by some of our users, so we'll try to release it as soon as possible.
Share Airstrip AI