Currently with a Tier 1 plan, each Backona AI login can only be linked to one Google account at a time. Within that Google account you can connect every GA4 and GSC property you have access to, so if you pick one of your Gmail accounts, you can pull data from its three properties without issue. You’re free to swap which Google account is connected at any...
A: Hello there, thanks for letting us know about this!
We’ve just tested the https://backona.com/webinar link and it’s working correctly on our end. To help us pinpoint what’s happening for you, could you please email the following details to adam.w@backona.com:
Your browser and version Your device and operating system A screenshot of the 404 error page
Oh, I see! The most likely culprit is the single slash, please use this exact URL: https://backona.com/webinar Our browsers often auto-correct links for us, so we didn’t spot it right away. If you still hit a 404 after copying and pasting the correct address, just send the details to the email provided earlier and we’ll dive in.
Thanks for confirming. We’ll update the AppSumo page link so clicks go straight to the webinar. Appreciate you pointing that out!
Q: no chat history?
Hi,
I just started using the platform a few minutes ago—great job on the easy setup! I tried some basic questions about data from the past 52 weeks, and it responded quickly, which is fantastic.
However, I noticed that when I click on the Help section and then return to the chat, the conversation is blank. Is there currently no chat history feature, or am I possibly missing something in the settings?
Currently there isn’t a chat history feature, but it’s on our 2025 roadmap, you can view the full plan here: https://backona.zendesk.com/hc/en-gb/articles/4777085583647-Backona-AI-s-Roadmap-2025
We’re aiming to launch the conversation history feature by the end of June, so you’ll be able to save past sessions and pick up right where you left off.
While testing the platform, I had another idea: it would be super helpful if you could include a starter list of prompts to extract basic statistics from Google Analytics, along with some sample visual outputs (like graphs or charts). That way, new users can quickly see what’s possible and use those as a base to build more customized analyses.
We have actually chatted about this internally a few times already, but I think your message was the push we needed to finally focus on this feature. Thank you so much for that. Customers like you genuinely mean a lot to us, thanks :) - David Patrykowski (co-founder)
Q: how many different Google Analytics accounts may I connect with tier 1?
I'm fine with one user site, but I want to interact with several GA4 sources.
A: Hey there, thanks for this question! On all the Tiers you will have access to as many Google Analytics accounts as you have at least a viewer access to on the Google account you choose to sign up with. But you can analyze data of one of them at the time only and you can switch between them anytime in the settings. Would this work for you? We are always happy to hear user's insights :)
A: Hi, thanks for the suggestion! We don’t currently have Merchant Center API support planned, but we do have a dedicated spot on our roadmap for customer feedback-based features. So, if more users request this, there’s a good chance we’ll consider adding it. At this stage, we can’t confirm anything yet, but we’re listening! You can check the roadmap here:...
Q: How many properties can we connect to?
Let's say that I have 3 different gmails and each of them has 3 different GA4/GSC properties (so in total I manage 9 websites).
With T1, can I ask questions about all my 9 different websites after connecting my 3 different emails?
If yes, can I connect an unlimited number of accounts and only be limited by the number of questions being made per month?
Adam_Backona
May 8, 2025A: Hello there, thanks for the question!
Currently with a Tier 1 plan, each Backona AI login can only be linked to one Google account at a time. Within that Google account you can connect every GA4 and GSC property you have access to, so if you pick one of your Gmail accounts, you can pull data from its three properties without issue. You’re free to swap which Google account is connected at any...
Share Backona AI
Q: Webinar link not working
9th May Webinar link on "founders update" is not working
(https:/backona.com/webinar)
It leads to a 404 page
Adam_Backona
Edited May 8, 2025A: Hello there, thanks for letting us know about this!
We’ve just tested the https://backona.com/webinar link and it’s working correctly on our end. To help us pinpoint what’s happening for you, could you please email the following details to adam.w@backona.com:
Your browser and version
Your device and operating system
A screenshot of the 404 error page
In the meantime, you might try clearing...
Share Backona AI
https://i.postimg.cc/g09JHJT4/wrong.png
Oh, I see!
The most likely culprit is the single slash, please use this exact URL:
https://backona.com/webinar
Our browsers often auto-correct links for us, so we didn’t spot it right away. If you still hit a 404 after copying and pasting the correct address, just send the details to the email provided earlier and we’ll dive in.
Copy/Pasting direct link works. only when clicking there gives the 404 AppSumo page
Thanks for confirming. We’ll update the AppSumo page link so clicks go straight to the webinar. Appreciate you pointing that out!
Q: no chat history?
Hi,
I just started using the platform a few minutes ago—great job on the easy setup! I tried some basic questions about data from the past 52 weeks, and it responded quickly, which is fantastic.
However, I noticed that when I click on the Help section and then return to the chat, the conversation is blank. Is there currently no chat history feature, or am I possibly missing something in the settings?
Thanks in advance for your help!
Adam_Backona
May 7, 2025A: Hello there, thanks for the question!
Currently there isn’t a chat history feature, but it’s on our 2025 roadmap, you can view the full plan here: https://backona.zendesk.com/hc/en-gb/articles/4777085583647-Backona-AI-s-Roadmap-2025
We’re aiming to launch the conversation history feature by the end of June, so you’ll be able to save past sessions and pick up right where you left off.
Thanks...
Share Backona AI
Verified purchaser
While testing the platform, I had another idea: it would be super helpful if you could include a starter list of prompts to extract basic statistics from Google Analytics, along with some sample visual outputs (like graphs or charts). That way, new users can quickly see what’s possible and use those as a base to build more customized analyses.
We have actually chatted about this internally a few times already, but I think your message was the push we needed to finally focus on this feature. Thank you so much for that. Customers like you genuinely mean a lot to us, thanks :) - David Patrykowski (co-founder)
Q: how many different Google Analytics accounts may I connect with tier 1?
I'm fine with one user site, but I want to interact with several GA4 sources.
Ann_Backona
May 6, 2025A: Hey there, thanks for this question! On all the Tiers you will have access to as many Google Analytics accounts as you have at least a viewer access to on the Google account you choose to sign up with. But you can analyze data of one of them at the time only and you can switch between them anytime in the settings. Would this work for you? We are always happy to hear user's insights :)
Share Backona AI
Q: Mearchant Center API
A Merchant Center API for (free) Google Shopping ads would also go well with the Google Ads API.
Is something planned for this?
Ann_Backona
May 6, 2025A: Hi, thanks for the suggestion! We don’t currently have Merchant Center API support planned, but we do have a dedicated spot on our roadmap for customer feedback-based features. So, if more users request this, there’s a good chance we’ll consider adding it. At this stage, we can’t confirm anything yet, but we’re listening!
You can check the roadmap here:...
Share Backona AI