1. I cannot filter posts by time. When is that made possible? 2. Some posts are marked as 15 hrs or 20 20hrs ago. When clicked on the view post, the post is actually 1 month old. Why are these wrong dates? 3. What are one-time credit mentions? Is it like mapping a keyword or brand name? And after the credits, what happens? 4. I don't see a usage counter of one-time mentions?
1. We are currently not planning the date feature due to the issue that while scraping we are not getting 'dates' on many of them, which won't do justice to the date filter feature.
2. This seems to be a small bug unfortunately could you kindly share your user email on our live chat so that our team could look into it?
3. Mention credit means everytime we find a new post a mention...
Yes! We have an option where you can 'mark a post as replied' which will save all those data seperately and also allow to make a seperate using the 'Client report builder'!
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Q: Is it one-time credits? or renewed monthly?
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Q: Api webhook?
Are you planning to add API Webhooks? I am thinking of buying, but I need a platform that will notify my backend when there is a mention.
Zawwad_Bizreply
May 22, 2025A: Hi!
We are currently not planning to add API webhooks.
Hope this helps! Feel free to let us know if you have any other queries! 🚀
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Q: Improper post time
Dear Team,
1. I cannot filter posts by time. When is that made possible?
2. Some posts are marked as 15 hrs or 20 20hrs ago. When clicked on the view post, the post is actually 1 month old. Why are these wrong dates?
3. What are one-time credit mentions? Is it like mapping a keyword or brand name? And after the credits, what happens?
4. I don't see a usage counter of one-time mentions?
Zawwad_Bizreply
May 22, 2025A: Hi!
1. We are currently not planning the date feature due to the issue that while scraping we are not getting 'dates' on many of them, which won't do justice to the date filter feature.
2. This seems to be a small bug unfortunately could you kindly share your user email on our live chat so that our team could look into it?
3. Mention credit means everytime we find a new post a mention...
Share BizReply
Q: Multiple team members access
In higher tiers with multiple team members , is it possible to limit which team member has access to which brand project ?
Zawwad_Bizreply
May 9, 2025A: Hi!
Yes! In all tiers you can seperate project access to different team members!
Hope this helps! Feel free to let us know if you have any other queries! 🚀
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Q: Is there a way to mark something
as replied to without generating a response?
if I where to just click on posts to write out a response
Thank You
Zawwad_Bizreply
May 9, 2025A: Hi!
Yes! We have an option where you can 'mark a post as replied' which will save all those data seperately and also allow to make a seperate using the 'Client report builder'!
Hope this helps! Feel free to let us know if you have any other queries! 🚀
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Verified purchaser
How do I do that?
only see these four options
(1) Generate Reply
(2) View Post
(3) New
(4) Skip
Verified purchaser
When you click on 'Generate Reply' you will notice an option to 'Mark as replied'!
Verified purchaser
My question was
Can I mark it as replied without generating reply