ChargeKeep Questions

Showing 1 - 20 of 361 questions

Q: Hidden documentation / API ?

Where is the documentation for this product? I would not mind slow email support if there was docs to reference, but where are they? The API docs are suggested to another commenter here and they say they cant find them either. I have Tier 3. Considering 4 but spending another $300 without clear docs or regular support makes no sense.

A.CarrPLUSNov 23, 2024
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Q: On your website you list a community that we can be added to. Is this live or in progress?

erin158Nov 17, 2024
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Q: Can you guys add the ability to add a convenience fee/fee to products?

erin158Nov 15, 2024
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Founder Team
ChargeKeep

ChargeKeep

Nov 15, 2024

A: Hi erin158,

We have a way to do this now, but mau need to be adapted to show below the subtotal. We'll discuss this request with out team and update you.

Thanks,

Omar

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Q: Webhook / Zapier Events

Man I really love chargekeep, BUT...it is difficult to get in contact with your team. Having looked for your company and members and they are never linked to chargekeep or seeking new challenges?! Hope this isn't alarming for us customers of chargekeep?

Another big issue is integration with zapier. Our developer is having problems to catch new records, as they are always filled with dummy data of a unknown persona and not our data we did send.

An overview of possible values for e.g. Even Types that could be in the webhook would safe a lot of time and testing. Please consider providing such a paper for devs.

Cyber_LawyerPLUSNov 14, 2024
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Founder Team
ChargeKeep

ChargeKeep

Nov 14, 2024

A: Hello Cyber_Lawyer,

Thank you for your positive feedback on ChargeKeep. While our calendar fills up quickly, please feel free to email us with your availability, and we’ll do our best to arrange a meeting that fits your schedule. We're also adding more teammates to accommodate more calls.

Regarding your integration issues:

1. Webhook Event Types: ChargeKeep's webhooks notify your systems...

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Q: pharmacy accepted in Nederlands?

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MenScriptPLUSNov 12, 2024
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Founder Team
ChargeKeep

ChargeKeep

Nov 14, 2024

A: Hi MenScript,

ChargeKeep allows you to sell any products or services that comply with Stripe and PayPal Acceptable Use Policies (AUP). Operating a pharmacy in the Netherlands involves adhering to specific regulations and payment processor policies. Both Stripe and PayPal have guidelines regarding the sale of pharmaceuticals.

Stripe: Stripe's Prohibited and Restricted Businesses list includes...

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