A: Hello, (1) Can you elaborate on which clicks you would like to track? (2) Spanish is already supported in the widget, It will be added for the AI by Feb/March max.
Hi, before I leave a review, would like to address that its a pretty awesome platform, but has some flaws which is limiting us from fully using it as of yet.
-- what is the best way to contact you for support where you will read and reply the message, on charla website itself i dont see a way to open a ticket directly to you? we have tried to contact you diretly via email on your personal email, via appsumo and via the feedback portal on the website. -- but in the last month or so there has been no reply on all channels.
Once we get some updates on the bug fixes, such as live visitor updates, i will be able to leave a review.. sadly though we're feeling the support isn't there, and we may have to shift back to tawk, pls keep up the work on the bug fixes, thanks.
A: Hi Rishi, Sorry for not getting back to you earlier, things slow down a little bit here in the 1-2 weeks in Jan because of the holidays. We'll get back to you today on your inquiries.
A: Hello, Just make sure you allow notifications when the popup shows up on iOS/Android. If you're still having issues drop us an email on support@getcharla.com with your phone models.
Q: Can this be EASILY integrated with Systeme.io web platform?
We asked them and they said to see their help section. It sounds like we would need to hire a coder if we want to use Charla on our site. Is this true? Here is what they said to us:
Thank you for contacting systeme.io.
You can try to add apps such as this via custom code: https://help.systeme.io/article/306-is-it-possible-to-insert-html-css-or-js-code
We are unable to make a recommendations as this lies beyond our expertise.
Q: presales questions
1- Its possible to measure clicks with google analytics?
2- are you planning to add spanish language to the platform or ia?
Yehia
Jan 14, 2025A: Hello, (1) Can you elaborate on which clicks you would like to track? (2) Spanish is already supported in the widget, It will be added for the AI by Feb/March max.
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Q: Updates on bug fixes?
Hi, before I leave a review, would like to address that its a pretty awesome platform, but has some flaws which is limiting us from fully using it as of yet.
-- what is the best way to contact you for support where you will read and reply the message, on charla website itself i dont see a way to open a ticket directly to you? we have tried to contact you diretly via email on your personal email, via appsumo and via the feedback portal on the website. -- but in the last month or so there has been no reply on all channels.
Once we get some updates on the bug fixes, such as live visitor updates, i will be able to leave a review.. sadly though we're feeling the support isn't there, and we may have to shift back to tawk, pls keep up the work on the bug fixes, thanks.
Yehia
Jan 13, 2025A: Hi Rishi, Sorry for not getting back to you earlier, things slow down a little bit here in the 1-2 weeks in Jan because of the holidays. We'll get back to you today on your inquiries.
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Q: Hello im trying to apply notifications
Hello how can activate notifications in iphone and android?
Thanks a lot.
Yehia
Jan 13, 2025A: Hello, Just make sure you allow notifications when the popup shows up on iOS/Android. If you're still having issues drop us an email on support@getcharla.com with your phone models.
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Q: wordpress site integration with openai custom gpt?
is it possible to connect to my gpt?
Yehia
Jan 10, 2025A: Hello, not currently, we connect with our own. Can you share why you would like to do so?
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Q: Can this be EASILY integrated with Systeme.io web platform?
We asked them and they said to see their help section. It sounds like we would need to hire a coder if we want to use Charla on our site. Is this true? Here is what they said to us:
Thank you for contacting systeme.io.
You can try to add apps such as this via custom code: https://help.systeme.io/article/306-is-it-possible-to-insert-html-css-or-js-code
We are unable to make a recommendations as this lies beyond our expertise.
We are at your disposal for further assistance
Yehia
Jan 10, 2025A: Hello, sure we can help with that, lets do a 10min call to go through the setup together. Ping us at support@getcharla.com
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