Charla Questions

Showing 1 - 20 of 335 questions

Q: More Integration

i try it. very basic and small intergration just now have Messenger,
NO have common Platform like WA, IG, Tele, Mail... any time for it ?

lenkaPLUSApr 18, 2025
See detail
Founder Team
Yehia

Yehia

Apr 18, 2025

A: Hi Lenka, We currently have Facebook Messenger, WhatsApp and Instagram this quarter. Email integration is also currently available. Telegram might be in the next quarter.

Share
Helpful?

Q: Multiple questions I have,

Is there white label for the service and apps?

5 agent means, 5 can take care of unlimited website at the same time?

User detail sync through WordPress as well?

WordPress and saas, saas is where agent can communicate but WordPress is a human live take over correct? WordPress user detail still sync through dashboard

If my WordPress site has sso Can this work through?

Thanks

SumolixieApr 17, 2025
See detail
Founder Team
Yehia

Yehia

Apr 17, 2025

A: Hello, (1) yes exactly, package includes unlimited sites, they need to be site that you own though not 3rd party or client sites (2) Yes a WordPress plugin is available and sync the logged-in email/name.

Share
Helpful?

Q: Hola! 15 agentes son 15 chatbots diferentes? La idea es ofrecer este servicio a mis clientes.

javier424Apr 14, 2025
See detail
Founder Team
Yehia

Yehia

Apr 16, 2025

A: Hello, 15 agents are 15 live agents. You get however a chatbot per site, so unlimited chatbots. The LTD deal is for end users. If you want to resell it to your customers Charla Agency Plan would be the one to go for on our website.

Share
Helpful?

Q: What is an agent?

Planning on white-labeling this for a few clients ... if they don't have reps to handle the chat, and instead just want an AI bot to field a few questions (if they can be answered from training docs) and/or collect an email inquiry (if needed) for the business owner to continue the conversation, would they not need an "agent" at all? Or is each individually trained AI Bot considered an agent?

jake2473Apr 14, 2025
See detail
Founder Team
Yehia

Yehia

Apr 16, 2025

A: Hi Jake, Whitelabelling is offered on the subscription packages only. As for your inquirty, each client/site needs at least one agent, and each site can have one bot. So in your case, you would need an agent/per site.

Share
Helpful?

Q: Google Sheets Integration

Is google sheets integration in your roadmap? Will an AI chat bot be able to get phone numbers, email addresses etc from leads/customers and put all the information it captured in a Google sheet so that information is organised?

There's another AI chatbot being sold here in Appsumo called ChatMaxima and it already has google sheets integration and I'm wondering how this software compares?

SBRVPLUSEdited Apr 14, 2025
See detail
Founder Team
Yehia

Yehia

Apr 16, 2025

A: Hello, Yes this is planned in Q2, we will introduce our Zapier integration, that you can use to do the Google Sheets integration. You can current capture all those information you prechatforms, and we are adding a webhook this month that you can use to trigger any integreation to save this information.

The ChatMaxima deal is very restrictive on the number of contacts, conversations, and...

Share
Helpful?