A: Hi Lenka, We currently have Facebook Messenger, WhatsApp and Instagram this quarter. Email integration is also currently available. Telegram might be in the next quarter.
5 agent means, 5 can take care of unlimited website at the same time?
User detail sync through WordPress as well?
WordPress and saas, saas is where agent can communicate but WordPress is a human live take over correct? WordPress user detail still sync through dashboard
If my WordPress site has sso Can this work through?
A: Hello, (1) yes exactly, package includes unlimited sites, they need to be site that you own though not 3rd party or client sites (2) Yes a WordPress plugin is available and sync the logged-in email/name.
A: Hello, 15 agents are 15 live agents. You get however a chatbot per site, so unlimited chatbots. The LTD deal is for end users. If you want to resell it to your customers Charla Agency Plan would be the one to go for on our website.
Planning on white-labeling this for a few clients ... if they don't have reps to handle the chat, and instead just want an AI bot to field a few questions (if they can be answered from training docs) and/or collect an email inquiry (if needed) for the business owner to continue the conversation, would they not need an "agent" at all? Or is each individually trained AI Bot considered an agent?
A: Hi Jake, Whitelabelling is offered on the subscription packages only. As for your inquirty, each client/site needs at least one agent, and each site can have one bot. So in your case, you would need an agent/per site.
Is google sheets integration in your roadmap? Will an AI chat bot be able to get phone numbers, email addresses etc from leads/customers and put all the information it captured in a Google sheet so that information is organised?
There's another AI chatbot being sold here in Appsumo called ChatMaxima and it already has google sheets integration and I'm wondering how this software compares?
A: Hello, Yes this is planned in Q2, we will introduce our Zapier integration, that you can use to do the Google Sheets integration. You can current capture all those information you prechatforms, and we are adding a webhook this month that you can use to trigger any integreation to save this information.
The ChatMaxima deal is very restrictive on the number of contacts, conversations, and...
Q: More Integration
i try it. very basic and small intergration just now have Messenger,
NO have common Platform like WA, IG, Tele, Mail... any time for it ?
Yehia
Apr 18, 2025A: Hi Lenka, We currently have Facebook Messenger, WhatsApp and Instagram this quarter. Email integration is also currently available. Telegram might be in the next quarter.
Share Charla
Q: Multiple questions I have,
Is there white label for the service and apps?
5 agent means, 5 can take care of unlimited website at the same time?
User detail sync through WordPress as well?
WordPress and saas, saas is where agent can communicate but WordPress is a human live take over correct? WordPress user detail still sync through dashboard
If my WordPress site has sso Can this work through?
Thanks
Yehia
Apr 17, 2025A: Hello, (1) yes exactly, package includes unlimited sites, they need to be site that you own though not 3rd party or client sites (2) Yes a WordPress plugin is available and sync the logged-in email/name.
Share Charla
Verified purchaser
Also I may have misread that unlimited website, I'm planing to use this on my clients, add on white label would be absolutely great.
Please consider this,
Yes white labelling is offered in the subscription plans outside the LTD.
Verified purchaser
What if I'm the one managing my client website can I still use that.
All my client have no access only me, would that be ok?
And would you consider add on with white label?
Sure we will consider it. Still they would need to have their own LTD license.
Q: Hola! 15 agentes son 15 chatbots diferentes? La idea es ofrecer este servicio a mis clientes.
Yehia
Apr 16, 2025A: Hello, 15 agents are 15 live agents. You get however a chatbot per site, so unlimited chatbots. The LTD deal is for end users. If you want to resell it to your customers Charla Agency Plan would be the one to go for on our website.
Share Charla
Q: What is an agent?
Planning on white-labeling this for a few clients ... if they don't have reps to handle the chat, and instead just want an AI bot to field a few questions (if they can be answered from training docs) and/or collect an email inquiry (if needed) for the business owner to continue the conversation, would they not need an "agent" at all? Or is each individually trained AI Bot considered an agent?
Yehia
Apr 16, 2025A: Hi Jake, Whitelabelling is offered on the subscription packages only. As for your inquirty, each client/site needs at least one agent, and each site can have one bot. So in your case, you would need an agent/per site.
Share Charla
Q: Google Sheets Integration
Is google sheets integration in your roadmap? Will an AI chat bot be able to get phone numbers, email addresses etc from leads/customers and put all the information it captured in a Google sheet so that information is organised?
There's another AI chatbot being sold here in Appsumo called ChatMaxima and it already has google sheets integration and I'm wondering how this software compares?
Yehia
Apr 16, 2025A: Hello, Yes this is planned in Q2, we will introduce our Zapier integration, that you can use to do the Google Sheets integration. You can current capture all those information you prechatforms, and we are adding a webhook this month that you can use to trigger any integreation to save this information.
The ChatMaxima deal is very restrictive on the number of contacts, conversations, and...
Share Charla
Okay thank you! Buying this soon :)