Clickiny Questions

Showing 1 - 20 of 21 questions

Q: Branded Link?

Hi,what is branded link in Tier2?does branded link mean allowing us to use our custom domain?And what is collaborator?is collaborator same with chat agent?

103619953655553785497PLUSFeb 10, 2025
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Founder Team
Contact_Clickiny

Contact_Clickiny

Feb 10, 2025

A: Hello,
Branded links is to customize the forms links if you don't have a custom domain tied to the form. Tier 2 also covers custom domains. So, you can use either.

Collaborator means an additional person on your account. You can give this collaborator different roles, depending on what you want them to do for you.

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Q: Have White Label option?

Hi, Have White Label option?

RobertDesignJan 16, 2025
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Founder Team
Contact_Clickiny

Contact_Clickiny

Jan 16, 2025

A: Hi, thank you for reaching out! Unfortunately, we do not currently offer a white-label option. If there's anything else we can assist you with, feel free to let us know!

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Q: Is the form CNAME already available?

hakPLUSJan 13, 2025
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Founder Team
Contact_Clickiny

Contact_Clickiny

Jan 13, 2025

A: Hello, we have an update scheduled for Thursday. Custom domains (CNAME) amongst other things, will go live then. Watch out for it.

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Q: How do you store the data of businesses or companies that use your platform?

Do you comply with all privacy regulations and 0% sales of data? How do you use WhatsApp data from each business? I ask because there is another website with a similar service in APPSUMO that uses business data to put it on its platform without authorization.

testersumoEdited Jan 7, 2025
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Founder Team
Contact_Clickiny

Contact_Clickiny

Jan 7, 2025

A: Thanks for asking!

We take privacy seriously and follow all regulations like GDPR and CCPA. Your data is stored securely, and we never sell or share it—100% zero data sharing. Everything you share with us is used only to provide and improve our services.

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Q: In Tier 4, does "160 Forms" mean that I can only assign 160 different WhatsApp numbers?

In Tier 4, does "160 Forms" mean that I can only assign 160 different WhatsApp numbers to 160 of my employees so that each one receives the respective message according to each request?

RobertDesignEdited Jan 4, 2025
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Founder Team
Contact_Clickiny

Contact_Clickiny

Jan 4, 2025

A: Yes, it means you can assign 160 whatsApp numbers to 160 forms. You can reach it out to us at contact@clickiny.com if you require assistance in setting up a structure that suits your business needs.

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