Contact Button Questions

Showing 1 - 20 of 54 questions

Q: does it act as a chatbot with knowledge base?

I'm looking for a chatbot that can respond to users based on the site content or a knowledge base i define. is Contact Button the solution for me?

yoventuresPLUSJan 16, 2025
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Q: When will it be an individual widget without embeded on a site?

InnovativeMaxPLUSJan 15, 2025
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productpete

productpete

Jan 15, 2025

A: Hi Max,

You can already embed our lists in sites without needing a button. Embedded forms coming in February.

Otherwise, we don't have plans to build out a widget library like Elfsight offers.

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Q: Tier 5 = MAX Plan?

I redeemed Tier 5 and followed all AppSumo instructions for redemption. However, my billing page on your site indicates that I am on the MAX plan, and I cannot find any mention of my redeemed codes. But, as per your website, MAX plan is not LTD. It's annual. Please clarify.

srinijiPLUSEdited Jan 14, 2025
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Founder Team
productpete

productpete

Jan 15, 2025

A: Hi Srini, I think we figured this out via email, but let me know if there's anything else I can do to help! - Pete

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Q: Can this used by agency for resell ?

vincent919Jan 7, 2025
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Founder Team
productpete

productpete

Jan 8, 2025

A: Hi Vincent,

While we don't offer a full white-label solution, we do have lots of agencies offering our solution as part of their website or marketing solutions.

We recently added the ability to invite additional team members to a workspace as it was a top agency feature request.

Hope this helps answer your question! - Pete

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Q: About Chatbot and Widget position

I see that the Contact Button can display the Contact Support widget which means Live Chat, can it be connected to the AI ​​Chatbot? Or do you have a roadmap to create an AI Chatbot widget?

Second, can the widget selection button only be set to appear in the lower right corner, or can we display the widget selection by embedding it directly into the page? So the widget selection appears directly on the page.

AndiMicroPLUSDec 24, 2024
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Founder Team
productpete

productpete

Jan 2, 2025

A: Hi AndiMicro - Yes, we'll be adding the ability to connect to 3rd party AI solution providers sometime early next year. Still exploring the best way to implement it as we're still not sure of whether or not we want to build out a messaging/agent interface.

The button can be set to appear in the four corners of a page and you also have the ability to adjust the margins from the side, if...

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