4.3
Taco ratings
Desklog is highly valued for its efficient time tracking, user-friendly interface, and helpful productivity monitoring. Some users have reported minor issues with app stability and occasional delays in real-time updates. With an overall rating of 4.3 and a 60-day money-back guarantee, Desklog is a solid buy for those in need of reliable time tracking software.
AI-powered summary of customer reviews
Verified purchaser
The interface is commendable; however, it lacks accurate real-time updates on clock-in times.
While the application is generally user-friendly, there are significant concerns regarding its functionality. The primary issue involves the login times, which are not displayed even when employees are logged in. Additionally, the clock-in and clock-out feature lacks precision; despite setting the correct clock-out times, the application fails to register them accurately. This inconsistency could potentially affect employee time tracking and payroll processing, necessitating urgent attention to resolve these discrepancies.
Desklog
Apr 16, 2025Thank you for your valuable feedback. We're glad to hear you find the interface user-friendly, and we completely understand your earlier concern regarding the accuracy of clock-in and clock-out times.
We're happy to inform you that this issue has already been resolved in our latest version 2.3. You can download it directly from our website or simply click on the Desklog icon and select “Check for...
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Verified purchaser
Disappointing Experience – Poor Support & Unreliable Platform
I’m really disappointed with the support experience. As an AppSumo customer, it’s clear they don’t prioritize us. Despite scheduling a call this morning and waiting over 15 minutes, no one showed up. Initially, they were responsive via WhatsApp, but once they saw I subscribed through AppSumo, the communication completely stopped. They haven’t replied to any of my follow-up messages.
The platform itself also has several issues. The task management system lacks essential features. I tried inviting clients using the "client" role, but they didn’t receive any notifications or instructions on how to access Desklog. At this point, I have no idea how they’re supposed to track project progress.
Unfortunately, I can’t recommend this tool. Save your time and money.
Desklog
Edited Apr 16, 2025We truly apologize for the inconvenience caused, and we truly appreciate you taking the time to share your feedback.
As part of the onboarding process, we had already conducted a demo session with you. The delay with the second demo—requested using the same invite link—was due to a technical glitch. Since the link was reused, it caused confusion and resulted in an unintended 15-minute wait....
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Verified purchaser
Immature product
Totally frustrated after buying it, their website is not working, also their application is crashing every time, and now it has stopped working. totally frustrating. Can't use it at all.
Desklog
Edited Apr 16, 2025We’re really sorry to hear about the experience you've had and truly understand your disappointment.
To help us assist you better, could you please reach out to us at support@desklog.io or raise a ticket through our support portal? Our technical team is here to help and will prioritize resolving the issues you're facing.
Please note that we are constantly updating and optimizing Desklog to...
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Verified purchaser
Undoubtedly the best time tracker ; I mostly liked their incredible support
I have purchased the best deal in Appsumo and that is Desklog. This is so far the best and surely value for money. Their support is so fast! I asked for upgration to Enterprise plan for the App Activity tracking. I knocked them, then they immediately replied, and upgraded my account for free. That's awesome! Hoping that you guys will bring more features in upcoming days. Best of luck, team Desklog.
Desklog
Apr 16, 2025Thank you so much for your kind words and support! We're thrilled to hear that you're enjoying Desklog and found real value in the AppSumo deal.
It means a lot to know that our support team was able to assist you promptly and that the upgrade met your expectations. We're continuously working on new features and improvements, and your encouragement truly motivates us.
Thanks again for being a...
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Verified purchaser
Very Impressive!
For years, I’ve invested in various time-tracking tools through monthly subscriptions, but discovering Desklog was a revelation. The lifetime deal was an undeniable opportunity! With its outstanding features and exceptional support, it has now become my only solution for managing my work time efficiently. Fantastic tool!
Desklog
Edited Mar 26, 2025Thank you for sharing your experience! We're thrilled to hear that Desklog has become your go-to time-tracking solution. Providing powerful features and reliable support is our priority, and it’s great to know that our lifetime deal added value to your workflow. If you ever need any assistance or have feedback, we’re here to help. Happy tracking!
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