Dynosend Questions

Showing 1 - 20 of 43 questions

Q: Openers

Hai Idir,

the question has been asked before : downloadable stats for email campaigns, but I have to be sure about one use case : I want to download a list with all email adresses of people who opened an email (so I can run a weekly lottery based on that list). Is that (going to be) possible with your app ? Kind regards, Juust

juustoutFeb 10, 2025
See detail
Founder Team
Idir_Dynosend

Idir_Dynosend

Feb 10, 2025

A: Hello,

Yes, this option is coming to Dynosend starting Q2, we will be rolling out major updates including the ability to download campaign/audience metrics (for example, downloading contacts that opened that campaign as you asked), as well as the ability to customize the charts on your account.

Thank you.

Share
Helpful?

Q: contacts

do you have a plan for unlimited contacts? thanks.

113070598914421381671Feb 9, 2025
See detail
Founder Team
Idir_Dynosend

Idir_Dynosend

Feb 9, 2025

A: Hello,

Currently, we do not offer a plan with unlimited contacts. However, we will be launching a limited-time LTD plan exclusively on our website for Sumo-lings who missed the original deal. Please note that this offer will not be available on AppSumo, and the plans will differ from these ones.

While we don’t have an unlimited contacts plan at the moment, it’s a possibility in the future. Be...

Share
Helpful?

Q: Workspaces / Agency

Hello! Is this possible to white label but also add members?

SEOfrallanPLUSFeb 5, 2025
See detail
Founder Team
Idir_Dynosend

Idir_Dynosend

Feb 5, 2025

A: Hello,

Dynosend does not have the option to white-label or create sub-accounts for agencies. It goes against our terms to share accounts outside of team members within the same company that owns the account.

It doesn't seem like Dynosend would be a great fit for your needs, but if there's anything else we can help with, feel free to ask.

Thank you.

Share
Helpful?

Q: White brand

The plan includes being able to remove the Dynosend logo. Send emails without the logo brand?

tonyhhallJan 31, 2025
See detail
Founder Team
Idir_Dynosend

Idir_Dynosend

Jan 31, 2025

A: Hello,

That is correct, you can send emails or add the webform to your website without displaying Dynosend's logo. We do not include our branding anywhere in your content.

I hope this answers your question.
Thank you

Share
Helpful?

Q: Can we create an Audience using the API?

HI, Our developer was looking at your app and complained that he can not create a new Audience with your API, is that right? Our use case involves integration with another software where we will have to create new audiences via API and then manage subscribers in there... Is that right? That you can not create audiences through your API? If so, then can is that something you can do for us? Create that API?

sklPLUSEdited Jan 14, 2025
See detail
Founder Team
Idir_Dynosend

Idir_Dynosend

Jan 14, 2025

A: Hello,

That is correct, creating an audience with the API is not an available option, we removed it in the new API update and audience can only be created using the UI.

We use this approach to prevent customers from using the product for purposes that are against our terms, for example configuring the API to create a new audience for every agency client, which is prohibited.

Thank you for...

Share
Helpful?