ElementsKit Questions

Showing 1 - 20 of 149 questions

Q: Will ElementsKit work on any pre-buid elementor theme?

100522005202524578144PLUSNov 23, 2024
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Founder Team
Ataur_Wpmet

Ataur_Wpmet

Nov 23, 2024

A: Hello

It should work fine with any Elementor-based theme. Our plugin has around 1.5 million users.

Regards

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Q: Question about template library

Hi there, is it possible to use a few templates/sections from your library, then deactivate or delete your plugin to lower resources and optimize site speed?

In other words, will your templates/sections work without the plugin installed? Or do they need ElementsKit activated in order to function properly?

iXzenoSPLUSNov 23, 2024
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Founder Team
Ataur_Wpmet

Ataur_Wpmet

Nov 23, 2024

A: Hello

ElementsKit must be activated to utilize any features from our plugin. However, you can disable all unused widgets from the widget list.

Regards

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Q: Something went wrong with the third code.

Hello
I purchased 3 products; two codes worked well, but something went wrong with the third one. The product was added to my account twice, and I have 20 activations instead of unlimited. I wrote to the support email, but no one has replied to me yet. Please help.

adrianskobiejPLUSNov 23, 2024
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Founder Team
Ataur_Wpmet

Ataur_Wpmet

Nov 23, 2024

A: Hello,

For the best assistance, we recommend reaching out to our support team at the following link: http://wpmet.com/support-help/. Our dedicated team is ready to help you resolve your issue promptly.

Best regards,

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Q: Hi! Can't add license on plugin

Hello, I was trying to add a license to the plugin. However, it doesn't have a license option. All I can see is the upgrade now option and if I click there it redirects to your website. Please suggest! Thanks!

raihan.dccNov 23, 2024
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Founder Team
Ataur_Wpmet

Ataur_Wpmet

Nov 23, 2024

A: Hello,

Please visit the following link: https://account.wpmet.com/?wpmet-screen=products

And generate a License for your website.

If you encounter any issues, please contact our support team at http://wpmet.com/support-help/.

Regards

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Q: Impact on Site Speed?

Hi,

I've used tools like this before and they dramatically increased load time of the website because of the large files added into the website that took time to load.

Has this been an issue for your users?

chad160PLUSNov 22, 2024
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Founder Team
Ataur_Wpmet

Ataur_Wpmet

Nov 23, 2024

A: I understand your concern and want to assure you that our plugin does not affect website load times. It is built using community-standard coding practices, and there are no unnecessary files or code that could slow down performance. Additionally, all code has been minified to enhance loading speed. We are confident that our plugin will provide you with a smooth and efficient experience.

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