Emailit Questions

Showing 1 - 20 of 427 questions

Q: Dragit - Stock Images?

Hi!
So Dragit is included in the emailit plan. In Brevo I can insert images from license free stock images (like pexels, pixabay etc). I only see a giffy integration. Is a free stock image integration planned?nthis would be great. It's really comfortable to have this during creation of a Newsletter

mgasperlPLUSMay 13, 2025
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Founder Team
George_Dragit

George_Dragit

May 13, 2025

A: Hi there,

It is on the roadmap. So it should be available in the future.

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Q: Using Our Own SMTP Servers

Can I use our own SMTP servers and not use your SMTP servers to send email? This way I have control over my servers reputation which has a high delivery rate.

MojoManPLUSMay 12, 2025
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Founder Team
George_Dragit

George_Dragit

May 12, 2025

A: Hi there,

Emailit is basically a SMTP relay provider, so the core of our platform is our SMTP.

All features are closely tied to that. So it is not possible to use Emailit with other SMTPs.

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Q: Can't verify MX entry

Hello,
I am your customer and have purchased Tier3 Appsumo. I followed the instructions. I have positively verified entries: SPF, DKIM and DMAC. However, after adding MX entry, I still have INVALID status. How can I contact you to solve the problem? In the DNS section of the server I have:
emailit
300
MX
10 feedback-smtp.ffdc-1.emailit.com.mysampledomain.pl.
Please support

MM2024May 12, 2025
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Founder Team
George_Dragit

George_Dragit

May 12, 2025

A: Hi there,

As I don't see your sending domain, please send an email to support@emailit.com so we can take a look.

Usually, customers mistakenly create an MX record for the apex (root) domain instead of emailit.sendingdomain.com, as they should.

Or you can stop by to our discord https://discord.emailit.com

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Q: Receiving emails & multiple emails addresses?

Sorry if this has been addressed somewhere, but I don't see. I have two questions.

1. What does it mean when you use a language of for example, "1 domain"? Does that mean one domain such as domain.com and you can use as many addresses (e.g. user1@domain.com, user2@domain.com, etc.), or only one sending address?

2. How exactly do we see or receive responses? I'm going to be using this for a transactional purposes, but oftentimes I require responses. How do we see those things and map them to our actual inboxes for example?

OtisVentrPLUSMay 9, 2025
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Founder Team
George_Dragit

George_Dragit

May 9, 2025

A: Hi there,

1/ Once you sign up, add a sending domain like mydomain.com. Once you verify it by adding the corresponding DNS records, you can send from that domain using any addresses, like anything@mydomain.com

2/ We do not receive replies, as we only send emails. You can set the Reply-To header to any of your existing email addresses, so when recipients click Reply, it will reply to that...

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Q: Marketing emails features

Hello, I am about to purchase the LT3. I couldn't find much regarding the Marketing emails. I am wondering if I could utilise Emailit for email campaigns for multiple clients? Like have more than one domain to send the email newsletters? If so, how does it handle the lists and audience? Can I switch the accounts and have dedicated lists, or it's all on one place/account? My idea is to replace the tools like Mailchimp, Mailerlite or Zoho Campaigns. I need simple tool like this without all the bells and whistles. I am just wondering it's capabilities for this purpose.

Thank you!

d2f4f70b0cce4b0c8c9358b699a4e961May 9, 2025
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Founder Team
George_Dragit

George_Dragit

May 9, 2025

A: Hi there,

Sure! You have two options.

1/ Have one workspace and manage multiple Audiences within it.

2/ Have a workspace for each client separately and buy multiple Tier 1-2 licenses for each workspace.

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