Ethos Questions

Showing 1 - 20 of 74 questions

Q: file format conversion in download

I think I'm in LOVE!!!

One question. Does your platform support built in file conversion or do I have to upload all size and file format variants as a part of my brand's assets? In other words does your platform support "the ability to convert upon export asset files in the right size, and file format."

IgniteArtsAndSTEMPLUSMar 12, 2025
See detail
Founder Team
brianmfriedman

brianmfriedman

Mar 12, 2025

A: Hey IgniteArtsAndSTEM,

We are building out file conversion next quarter. You'll be able to upload a file such as a PNG and then a user would be able to download it in a different format such as EPS or SVG. For now you can upload different files with different formats and label or tag them to make them easily searchable. Here's an example: https://brand.supermush.com/#identity

Thanks,

Brian

Share
Helpful?

Q: Questions about the Ethos product

Hello Ethos team,

I really like your product and am considering purchasing Tier 4, but I have a few questions:

1.- What CMS are you using? If it’s WordPress, can I customize it with code?
2.- I noticed that some sections only allow images. Is it possible to add both text and images to those sections?
3.- Can I customize existing templates or create new templates from scratch?
4.- When giving a client access to review their showroom or brand, do they need to log in? If so, does your branding appear, or would it show my own branding?

I would greatly appreciate it if you could answer these questions. I hope to make a decision soon.

Thank you in advance for your attention.

TonyvelozDec 21, 2024
See detail
Founder Team
brianmfriedman

brianmfriedman

Feb 11, 2025

A: Hey Tony,

These are all great questions. I missed your question, so I'm sorry for getting back to you just now. We are using Wordpress, PHP, AWS and Cloudways for our main stack. We do support HTML within our text fields, and we're adding a WYSIWYG editor for more visual customizations with CSS. You can customize one of our four template now and duplicate it as your own. When inviting clients...

Share
Helpful?

Q: Automatic Brand Asset Import in Ethos

Is it possible with Ethos to simply enter your domain and have the software automatically import your brand assets from your website, such as your color palette, logo, etc.? If not, is that a feature you might consider adding in the near future?

ldw2972PLUSEdited Dec 13, 2024
See detail
Share
Helpful?

Q: Can’t redeem my code

I don’t have an account yet and had planned to redeem code one when setting up. What should I do?

dan8356PLUSDec 12, 2024
See detail
Founder Team
brianmfriedman

brianmfriedman

Dec 13, 2024

A: Hey Dan,

You can create an account her https://app.yourethos.io/account/tier-select/ and then email us at team@yourethos.io to redeem your codes.

Thanks,

Brian

Share
Helpful?

Q: Remove Marketing adds for Clients

Hello This says white label but has marketing adds on my clients logins. How do I remove that?

111212407703896571745PLUSNov 26, 2024
See detail
Founder Team
brianmfriedman

brianmfriedman

Dec 2, 2024

A: Hey,

We support white label for your Brand Showrooms, however our CMS and backend is not white labeled. See here: https://help.yourethos.io/en/articles/2111681. You can invite your clients to edit or view the Brand Showroom or you can send them the direct link to your Brand Showroom. See here: https://help.yourethos.io/en/articles/2111105 and...

Share
Helpful?