I really like your product and am considering purchasing Tier 4, but I have a few questions:
1.- What CMS are you using? If it’s WordPress, can I customize it with code? 2.- I noticed that some sections only allow images. Is it possible to add both text and images to those sections? 3.- Can I customize existing templates or create new templates from scratch? 4.- When giving a client access to review their showroom or brand, do they need to log in? If so, does your branding appear, or would it show my own branding?
I would greatly appreciate it if you could answer these questions. I hope to make a decision soon.
Is it possible with Ethos to simply enter your domain and have the software automatically import your brand assets from your website, such as your color palette, logo, etc.? If not, is that a feature you might consider adding in the near future?
We support white label for your Brand Showrooms, however our CMS and backend is not white labeled. See here: https://help.yourethos.io/en/articles/2111681. You can invite your clients to edit or view the Brand Showroom or you can send them the direct link to your Brand Showroom. See here: https://help.yourethos.io/en/articles/2111105 and...
Can you please let me know how to remove these? If this is not available I may need to refund my tier 4 purchase. I would not like my customers to have your branding and upsell adds on my supposed to be White Labeled showcases
hello, When my customers go into their showroom it has your chatbot and a book a Brand Audit with your company call to action. Please let me know if this is going to be removed for the agency plans?
Thank you, When my clients login to edit the showroom there is an ad call to action section to request a brand audit with your team and a chatbot for ethos. How do I remove these from my clients showrooms?
Can you email us at team@yourethos.io with screenshots of what your clients are experiencing? We can then see if it's a bug or a new feature that we should prioritize. Thanks!
Q: 5Mb total asset uploads in Tier1?
What is the intent of that? In another response you claimed: "We currently only support up to 20MB per file as a best practice for branding files. We are exploring increasing the limit as an add-on to support 30-50MB for most files and 100-200MB for video files"
Ethos originally supported up to 5MB per file upload. After surveying our customers we decided to create higher tiers up to 20MB per file. It's best practice to have images and logos below 20MB when being used for branding touch points like websites and presentations. Are you trying to save large PDF and AI files? If so, you can link out to them with Ethos.
Q: Questions about the Ethos product
Hello Ethos team,
I really like your product and am considering purchasing Tier 4, but I have a few questions:
1.- What CMS are you using? If it’s WordPress, can I customize it with code?
2.- I noticed that some sections only allow images. Is it possible to add both text and images to those sections?
3.- Can I customize existing templates or create new templates from scratch?
4.- When giving a client access to review their showroom or brand, do they need to log in? If so, does your branding appear, or would it show my own branding?
I would greatly appreciate it if you could answer these questions. I hope to make a decision soon.
Thank you in advance for your attention.
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Q: Automatic Brand Asset Import in Ethos
Is it possible with Ethos to simply enter your domain and have the software automatically import your brand assets from your website, such as your color palette, logo, etc.? If not, is that a feature you might consider adding in the near future?
Share Ethos
Hey Idw2972,
We are planning to build out this feature next quarter. It will automatically add your logo, fonts and colors.
Thanks,
Brian
Q: Can’t redeem my code
I don’t have an account yet and had planned to redeem code one when setting up. What should I do?
brianmfriedman
Dec 13, 2024A: Hey Dan,
You can create an account her https://app.yourethos.io/account/tier-select/ and then email us at team@yourethos.io to redeem your codes.
Thanks,
Brian
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Q: Remove Marketing adds for Clients
Hello This says white label but has marketing adds on my clients logins. How do I remove that?
brianmfriedman
Dec 2, 2024A: Hey,
We support white label for your Brand Showrooms, however our CMS and backend is not white labeled. See here: https://help.yourethos.io/en/articles/2111681. You can invite your clients to edit or view the Brand Showroom or you can send them the direct link to your Brand Showroom. See here: https://help.yourethos.io/en/articles/2111105 and...
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Verified purchaser
Can you please let me know how to remove these? If this is not available I may need to refund my tier 4 purchase. I would not like my customers to have your branding and upsell adds on my supposed to be White Labeled showcases
I would like to know if that can be removed too, as that is a deal breaker for me.
is this fixed please?
Verified purchaser
hello, When my customers go into their showroom it has your chatbot and a book a Brand Audit with your company call to action. Please let me know if this is going to be removed for the agency plans?
Verified purchaser
Thank you, When my clients login to edit the showroom there is an ad call to action section to request a brand audit with your team and a chatbot for ethos. How do I remove these from my clients showrooms?
Can you email us at team@yourethos.io with screenshots of what your clients are experiencing? We can then see if it's a bug or a new feature that we should prioritize. Thanks!
Q: 5Mb total asset uploads in Tier1?
What is the intent of that? In another response you claimed:
"We currently only support up to 20MB per file as a best practice for branding files. We are exploring increasing the limit as an add-on to support 30-50MB for most files and 100-200MB for video files"
Share Ethos
Hey Sebastien.R,
Ethos originally supported up to 5MB per file upload. After surveying our customers we decided to create higher tiers up to 20MB per file. It's best practice to have images and logos below 20MB when being used for branding touch points like websites and presentations. Are you trying to save large PDF and AI files? If so, you can link out to them with Ethos.
Thanks,
Brian