FacePop Questions

Showing 1 - 20 of 113 questions

Q: QR code problem

I sent a help inquiry about 6 days ago that I do not have access to the QR code feature. A reply was sent to me that the problem was going to department to fix it. I'm still waiting for this to be fix.

john200PLUSMar 29, 2025
See detail
Founder Team
Fatos_Answerly

Fatos_Answerly

Mar 30, 2025

A: Hi John,

I have personally fixed this issue about a week ago. Could you please try to clear the cache maybe of the dashboard page? I apologize for the inconvenience.

Share
Helpful?

Q: Collecting video questions

I'm looking for a way for viewers to record video questions that I can download and use in YouTube videos. Could I do this with FacePop?

kevinkolbedudeMar 29, 2025
See detail
Share
Helpful?

Q: Iframe question

Hello,

How do I add the facepop to a site using iframe when the site does not allow direct scripts? The site requires the iframe to start with iframe tags. I tried the following, but it was blank!

<iframe srcdoc='
<script
id="98d80789-20a9-4ccd-90b1-xxxxxxxxxx"
data-company-id="0152d999-1aef-4aec-8720-xxxxxxxxxxxx"
data-product-name="FacePop"
data-product-iframe="create"
src="https://fcdn.answerly.io/iframe.product.js"></script>
' style="width:100%; height:500px; border:1px solid #ccc;"></iframe>

sumo-cast.abq3wEdited Mar 26, 2025
See detail
Founder Team
Fatos_Answerly

Fatos_Answerly

Mar 31, 2025

A: Hello there,

Have you tried reaching out to our support at hi@facepop.io? I'm certain they'll be able to help. Please provide additional context as well, such as your website/page you're embedding this.

Share
Helpful?

Q: Help needed about Branding Removal in Tier 1 & Tier 2

Can you tell me how we remove branding from this & Can you leave the details in the answer here thank you as I want to know what tier to buy.

(I want to make sure it is not a Tier 3 that we must get to be able to do this )

112308453716167457447PLUSMar 25, 2025
See detail
Founder Team
Fatos_Answerly

Fatos_Answerly

Edited Mar 28, 2025

A: Hello there, thank you for asking.

We cannot cover expenses with tier 2 at $98 for complete unlimited whitelabeling, so, at the moment, Tier 2 does not include it. Thank you for your understanding.

Share
Helpful?

Q: Plan 2 Agency

Is the Plan 2 the same as the Whitelabel & Resell FacePop to your clients feature found on your website?

john200PLUSMar 24, 2025
See detail
Founder Team
Fatos_Answerly

Fatos_Answerly

Mar 24, 2025

A: Hi John,

You can read more about our agency tier here: https://facepop.io/whitelabel

Share
Helpful?