A: Hi Akhomepros, Just checked my spam too, unfortunately couldn't find your email. Can you pls rewrite at support@fasttrackr.ai or pradhumn@fasttrackr.ai
Hi, I have read your privacy policy, but I still have some questions that are not entirely clear to me:
- Is data from the EU region regulated by the GDPR? - inside the emails there may be some sensitive data. Do you store or threat this data on your servers or on OpenAI servers? - Is the interaction with AI models, used to provide answers to our questions, used for model training (for example to train the ChatGPT model)?
Could you please provide answers to each of these questions?
A: Hello Userdve9, Thank you for your question. Regarding security and privacy, we want to assure you that we do not store any user-accessed data. All transactions are encrypted using AES-256, and any data processed is passed directly to LLM models without being stored. Additionally, none of the API data is used to train external models. We are already CASA II certified and Google verified along...
Hey! This looks interesting, best of luck with the product, my questions is - i use both a personal Gmail address, and a custom domain Apple Mail address for work (iCloud custom domain) is it possible (or planned to be possible in the future) to integrate with Apple Mail? Thanks
A: Hello Theproducer, Currently FastTrackr supports Google accounts, both personal and google workspace. Soon Outlook connection will go-live as it is already in the final leg of testing. Currently we don't have Apple mail in the roadmap but happy to accommodate if more users are in need of Apple Mail.
Q: on premises
I need an on-premises version to deploy at a client’s site.
PV.FastTrackr
Jan 18, 2025A: Can you pls write us at support@fasttrackr.ai, would like to understand more about your requirement.
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Q: Support
I have attempted to send a support inquiry multiple times from the website. However it does not appear to work. Can you help.
PV.FastTrackr
Jan 16, 2025A: Hi Akhomepros,
Just checked my spam too, unfortunately couldn't find your email. Can you pls rewrite at support@fasttrackr.ai or pradhumn@fasttrackr.ai
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Q: Privacy & model training
Hi,
I have read your privacy policy, but I still have some questions that are not entirely clear to me:
- Is data from the EU region regulated by the GDPR?
- inside the emails there may be some sensitive data. Do you store or threat this data on your servers or on OpenAI servers?
- Is the interaction with AI models, used to provide answers to our questions, used for model training (for example to train the ChatGPT model)?
Could you please provide answers to each of these questions?
Thank you.
PV.FastTrackr
Jan 16, 2025A: Hello Userdve9,
Thank you for your question.
Regarding security and privacy, we want to assure you that we do not store any user-accessed data. All transactions are encrypted using AES-256, and any data processed is passed directly to LLM models without being stored. Additionally, none of the API data is used to train external models. We are already CASA II certified and Google verified along...
Share FastTrackr AI
Q: IMAP/SMTP emails
Hi,
Is there any plans in the near future to connect with IMAP/STMP (domain emails)?
Thanks,
Matt
PV.FastTrackr
Jan 11, 2025A: Hello Matt,
We are soon launching Outlook integration post which we'll launch IMAP and SMTP integration.
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Q: Which mail providers are/will be supported?
Hey!
This looks interesting, best of luck with the product, my questions is - i use both a personal Gmail address, and a custom domain Apple Mail address for work (iCloud custom domain)
is it possible (or planned to be possible in the future) to integrate with Apple Mail?
Thanks
PV.FastTrackr
Jan 9, 2025A: Hello Theproducer,
Currently FastTrackr supports Google accounts, both personal and google workspace. Soon Outlook connection will go-live as it is already in the final leg of testing. Currently we don't have Apple mail in the roadmap but happy to accommodate if more users are in need of Apple Mail.
Share FastTrackr AI