Frontly Questions

Showing 1 - 20 of 56 questions

Q: A bit confused after upgrading to v2

Welcome back! I bought the top tier when Frontly was launched on AppSumo, then paid more to upgrade to unlimited apps and users. I have made the account switch to v2 and I see that I've got no branded apps, 1000 Frontly DB Operations/month, and 1000 AI Credits/month, just like/less than the new Lifetime Tier 1 plan. Is this supposed to happen?

GeorgesPLUSApr 24, 2025
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Q: Branded apps

I purchased a previous Tier 5, but now with Frontly v2, it’s showing that I have zero branded apps. Can you please advise me on this? Thanks

konraddPLUSApr 23, 2025
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Q: Level 3 v1 to v2

Hi Frontly team, upgrading from level 3 v1 to v2 should get you the following:

API access
Unlimited applications and users
50 custom branded applications
10.000 Frontly Database Row Storage

Monthly operations 100.000, on my board there are only 10.000
Monthly AI credits 5.000, in my dashboard there are only 3.000

Am I misunderstanding something or should I report in some specific way to have my case reviewed.

soporteudeApr 23, 2025
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Q: Frontly 2.0 Migration

I noticed that as a migrating user from Old Tier 2, I had access to 10 branded apps, but now in Frontly 2.0, it's reduced to only 5 branded apps.

I love the increase in other features, and it seems unfair to lose out on the number of branded apps we originally paid for.

Can the Frontly team consider allowing us to retain the 10 branded apps we had in our Old Tier 2 plan?

Thanks!

CynicalOptimistApr 23, 2025
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Founder Team
Scott_Spanier

Scott_Spanier

Apr 23, 2025

A: Thanks for bringing this to our attention.

As a previous tier 2 user, you should indeed have 10 branded apps in V2. I've made note of this and we will confirm that users migrated from V1 recieve the appropriate number of branded apps.

Cheers,
Scott

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Q: Exploring possible use case involving file uploads

I was hoping to create a relational database in support of the board gaming industry that will allow one to submit/view a board game title with key information. Key fields associated with the game would be publisher, game title, year published, genre, ratings, comments, file uploads, and other fields.

My $64 question. I didn't see how file uploads (PDF, images, videos) are managed with Frontly, and how document storage would work, including storage capacity. Is this something you can comment on?

When the viewer looks at a board game entry, they should be able to view & download documents that will be categorized as well as having an image library associated with that game. But again, these are all file uploads, and I'm not sure how that would work.

kranzPLUSEdited Apr 23, 2025
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