Ok thanks, i have forwarded the original email this email address
Q: Site down - gopdf.io (Application error - a client side exception has occurred)
Hi,
I can't access the site from my computer? I briefly see the webpage and then it disappears and the browser displays the message in brackets in this post's title. Not good???
Q: Can you send a link to a doc to allow a client to review and sign it?
Love all the editing features... I want to provide clients a doc link, so they can read a document and sign it if they are satisfied (aka Docusign), is this achievable?
A: Thank you for your interest in gopdf.io! Currently, we don’t have a feature that allows you to send a link for clients to review and sign documents (similar to DocuSign). However, we’re excited to share that this functionality is in our roadmap for upcoming updates.
If you have any other questions or suggestions, feel free to share—we’d love to hear your feedback!
No, it’s not based on each character you edit. The 300 sessions refer to the number of times you download an edited PDF after making changes. It doesn’t matter how many words or characters you edit during a session—what counts is the final download of the edited file.
We apologize for the confusion and any inconvenience caused. The difference in the stated file size limit was due to testing while deploying a new update for our AI chat feature. We're excited to share that we've now increased the limit to allow multi-chat functionality simultaneously, providing a smoother and more robust experience.
Q: I bought a tier code and its saying i am on the free plan. I emailed customer support but no reply.
Please respond soon as i need a resolution. This is so inconvenient on buying something and then to discover that its not working.
Muhammad.Anzal
Feb 12, 2025A: Hello, we cannot find your ticket. Could you please send an email directly to contact@gopdf.io? We will check your account quickly.
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Verified purchaser
Ok thanks, i have forwarded the original email this email address
Q: Site down - gopdf.io (Application error - a client side exception has occurred)
Hi,
I can't access the site from my computer? I briefly see the webpage and then it disappears and the browser displays the message in brackets in this post's title. Not good???
Any help appreciated...
Muhammad.Anzal
Feb 6, 2025A: Hello, we have updated the website to add new features. Could you please check it now?
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Q: Can you send a link to a doc to allow a client to review and sign it?
Love all the editing features... I want to provide clients a doc link, so they can read a document and sign it if they are satisfied (aka Docusign), is this achievable?
Muhammad.Anzal
Jan 21, 2025A: Thank you for your interest in gopdf.io! Currently, we don’t have a feature that allows you to send a link for clients to review and sign documents (similar to DocuSign). However, we’re excited to share that this functionality is in our roadmap for upcoming updates.
If you have any other questions or suggestions, feel free to share—we’d love to hear your feedback!
Share GoPDF
Q: 300 PDF edits per month
does it mean 300 sessions editing the PDF file or for example each character considered an edit ?
Muhammad.Anzal
Dec 27, 2024A: Hi
No, it’s not based on each character you edit. The 300 sessions refer to the number of times you download an edited PDF after making changes. It doesn’t matter how many words or characters you edit during a session—what counts is the final download of the edited file.
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Q: chat with pdf, max pdf size
in previous answers you state max pdf size is 8- MB but now
in the app it says max size is 10 MB ????
and my 3 projects that were in the account have disappeared
this gets worse !!
Muhammad.Anzal
Nov 19, 2024A: Hello,
We apologize for the confusion and any inconvenience caused. The difference in the stated file size limit was due to testing while deploying a new update for our AI chat feature. We're excited to share that we've now increased the limit to allow multi-chat functionality simultaneously, providing a smoother and more robust experience.
Regarding your missing projects, we understand...
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