GoPDF Questions

Showing 1 - 20 of 55 questions

Q: Do you guys have the poppins font?

hugopower2007Mar 8, 2025
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Q: How to return my disappeared Tier 3 subscription disappeared back

I will be happy if you can reply me. Waot for weeks.

kin_wangEdited Mar 7, 2025
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Founder Team
Muhammad.Anzal

Muhammad.Anzal

Mar 10, 2025

A: Dear Customer,

We sincerely apologize for the inconvenience you've faced with your Tier 3 subscription disappearing. We understand how frustrating this must be, and we want to resolve it as soon as possible.

Please contact us at contact@gopdf.io, support@gopdf.io, or marketing@gopdf.io with your AppSumo invoice, and we will provide you with new codes to update your account limits and restore...

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Q: I bought a tier code and its saying i am on the free plan. I emailed customer support but no reply.

Please respond soon as i need a resolution. This is so inconvenient on buying something and then to discover that its not working.

chris854PLUSFeb 12, 2025
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Founder Team
Muhammad.Anzal

Muhammad.Anzal

Feb 12, 2025

A: Hello, we cannot find your ticket. Could you please send an email directly to contact@gopdf.io? We will check your account quickly.

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Q: Site down - gopdf.io (Application error - a client side exception has occurred)

Hi,

I can't access the site from my computer? I briefly see the webpage and then it disappears and the browser displays the message in brackets in this post's title. Not good???

Any help appreciated...

76b2709df8e14566a84abd7b4b392af9PLUSFeb 1, 2025
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Founder Team
Muhammad.Anzal

Muhammad.Anzal

Feb 6, 2025

A: Hello, we have updated the website to add new features. Could you please check it now?

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Q: Can you send a link to a doc to allow a client to review and sign it?

Love all the editing features... I want to provide clients a doc link, so they can read a document and sign it if they are satisfied (aka Docusign), is this achievable?

wearewowJan 19, 2025
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Founder Team
Muhammad.Anzal

Muhammad.Anzal

Jan 21, 2025

A: Thank you for your interest in gopdf.io! Currently, we don’t have a feature that allows you to send a link for clients to review and sign documents (similar to DocuSign). However, we’re excited to share that this functionality is in our roadmap for upcoming updates.

If you have any other questions or suggestions, feel free to share—we’d love to hear your feedback!

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