Gumlet Video Reviews

4.6

4.67 stars
4.67 stars
114

Taco ratings

98
5
4
3
4
AskSumo

Gumlet Video has received high praise for its lightning-fast speed, robust DRM protection, and user-friendly interface. The platform's ease of use, reliable streaming, and strong security features have garnered positive feedback. While there are some limitations in storage options and occasional interface complexities, overall, Gumlet Video is a solid choice for seamless video hosting, secure streaming, and a personalized player. With the 60-day money-back guarantee, it's definitely worth giving it a try.

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Showing 1 - 20 of 114 reviews
RW90RW90PLUS
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Member since: Jun 2024Deals bought: 19
1 stars
1 stars
Edited Jan 28, 2025

Too unreliable for anything serious. Embedded videos down all day today and customer service has no ETA on a fix.

If you're doing anything serious where reliable video delivery is important, then avoid Gumlet. They cannot be trusted to actually deliver video in a reliable fashion.
Gumlet did some update today (January 28, 2025) and completely broke embedded videos on many sites. They simply will not play now. All the videos we moved over from Vimeo are now broken and all those sites are producing a flurry of complaints.
And it has been all day with no embedded videos able to play, with no ETA on a fix from Gumlet and no response other than "we are aware of the issue and our tech team is working on it...".
And customer service is horrendously slow to respond to chat and hasn't responded to the community post about the issue either.
Bottom line is, this company cannot be trusted to deliver video reliably enough to be a business solution or used for anything important.

Update (January 29, 2025):
The chat help replies took multiple hours and contradicted the replies in the forums. We provided login info to the account and lots of details and got nothing back that actually helped us. Mostly just boilerplate responses.
All our videos were offline over 12 hours, and after 24 hours Gumlet still had 20% of our videos not working.
Customer service is insanely slow and very poor quality, especially when dealing with a total outage of a customer’s videos. Multiple hours between responses from customer service when dealing with an outage is simply unacceptable. Having those responses do pretty much zero to resolve our issue is equally bad.
We have refunded our account and moved to another provider.

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trdrtrdrPLUS
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Verified purchaser

Member since: Mar 2020Deals bought: 33
5 stars
5 stars
Posted: Jan 22, 2025

Great tool

So far I haven't had any issues with Gumlet. I uploaded some videos, rebranded the player, implemented it on my site. Works like a charm. 5 tacos from my side.

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Verified purchaser

Member since: Apr 2024Deals bought: 78
2 stars
2 stars
Posted: Dec 25, 2024

Tier 3: 7200 minutes limit per file

The appsumo detailed page of this service didn't wrote about the important limit of 7200 seconds for each single uploaded file, it means 2 hours of limit for each file, and every my file has a durationf of about 3 hours.. and for this isngle details missing, probably I have to refund..

Founder Team
Anshul_Gumlet76295

Anshul_Gumlet76295

Dec 26, 2024

Hi matteo77

Your account is upgraded with a limit of 4 hours. We keep this limit to make Gumlet abuse-free and provide you with better resources.

Let us know if you need anything specific.

--
Anshul

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Verified purchaser

Member since: Mar 2021Deals bought: 37
1 stars
1 stars
Posted: Dec 17, 2024

Gumlet problems

Let me access it once. I went to use it and it no longer recognized me. Password recovery doesn't work, "something went wrong" was given as a non-helpful clue. I would attach a snip, but that is not possible here.

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nittennittenPLUS
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Verified purchaser

Member since: Jan 2017Deals bought: 261
5 stars
5 stars
Posted: Dec 11, 2024

Nice product

Great product, easy to get started with and highly recommended.

Founder Team
Nisha_Gumlet

Nisha_Gumlet

Dec 12, 2024

Thank you for the 5 tacos Nitten. We appreciate the recommendation.

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