Heybase Questions

Showing 1 - 20 of 408 questions

Q: Custom domains

I read that this is sometimes not working. Is it fixed? Also, is it possible to have multiple custom domains?

0c5458688b8a4c458a115b2d213e0306PLUSNov 20, 2024
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Founder Team
Karan_Heybase

Karan_Heybase

Nov 21, 2024

A: Thank you for your questions!
1. Custom Domains: Yes, custom domains are fully functional. Some users faced issues because their DNS records weren’t updated after our migration.
2. Multiple Custom Domains: Currently, only one custom domain is supported per account.

If you need assistance with DNS setup or have any other questions, feel free to reach out!

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Q: Is it possible to use our own api key

Hi,

Is it possible to connect ChatGPT? I mean using our own api key

Thanks
Roy

billing89PLUSNov 20, 2024
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Founder Team
Karan_Heybase

Karan_Heybase

Edited Nov 21, 2024

A: Hi Roy,

Thank you for your question! Currently, it’s not possible to connect ChatGPT using your own API key.

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Q: What are the credits for?

info9187PLUSNov 16, 2024
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Founder Team
Karan_Heybase

Karan_Heybase

Nov 21, 2024

A: Thank you for your question! Credits are designed for accessing AI-powered features, such as generating proposals and personalized content.

Currently, we’re not allocating or consuming credits, and you can use our chatbot for free for now. This is in place for future reference as we roll out additional features.

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Q: GPDR schedule?

According to your comments, you are actively working on becoming GPDR-compliant for more than a year now.
Is there any schedule? Because right now, it's unfortunatly illegal to use your tool in the EU..

SeFoPLUSNov 15, 2024
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Founder Team
Karan_Heybase

Karan_Heybase

Nov 21, 2024

A: Thank you for raising this concern. We’ll begin working on the GDPR compliance checklist immediately after our next major update. Achieving compliance is a priority for us, and we’re committed to ensuring our platform meets EU requirements as soon as possible.

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Q: Can a room be created using an API?

Hello, can a room be created using an API? If no, when would this be possible?

Kind regards,
Lode

lodedeneckerPLUSNov 15, 2024
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Founder Team
Karan_Heybase

Karan_Heybase

Nov 21, 2024

A: Thank you for your question! API access is currently disabled because some users were misusing the platform by spamming their leads. However, we’re actively working on re-enabling it with improved controls. Soon, you’ll be able to create rooms using API webhooks and CRM integrations.

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