IKI.AI Reviews

As an early investor in IKI.AI, I expected a level of professionalism, transparency, and commitment to the promises made at the time of purchase. Unfortunately, my experience with both the software and the support team, specifically Ivan (the founder and support agent), has been nothing short of frustrating and deeply disappointing.

1. Misleading Promises and Undisclosed Limitations

When purchasing IKI.AI, I was assured that the platform could handle large volumes of records, as my intended use involved uploading and managing 18,000 URL records. However, after committing to the software, I discovered a newly imposed limit of 2,000 records per month—a restriction that was never communicated upfront. This limit was introduced due to “misuse by others,” but my use case (URL records, not extensive PDFs) was explicitly different and should not have been penalized by this blanket restriction. Despite these limitations being introduced post-purchase, I was assured my use case would be supported. Unfortunately, those assurances have not been honored.

2. Support That Lacks Follow-Through

The Discord chat with Ivan was the only available support channel, which already raises concerns about transparency. Rather than being publicly accountable, support seems intentionally designed to keep complaints and issues out of sight. My requests for assistance were met with vague promises and excuses about infrastructure limitations, but no meaningful action was taken. After nearly two months, I still have unresolved issues with over 2,000 records stuck in the library, unable to function as promised.

3. Delays, Excuses, and Lack of Accountability

Throughout the process, I was told multiple times to “wait” while the team worked on addressing my issues. Despite repeated assurances, no concrete solution has been provided. Instead, I received excuses about the workload on their team and infrastructure limitations. When I requested clarity about whether my problems would be resolved, the only actionable suggestion offered was a refund—hardly a solution for someone who believed in the platform’s potential and invested time and effort into making it work.

4. Broken Trust and Unprofessional Conduct

What makes this experience particularly disappointing is the trust I placed in IKI.AI as an early investor. I supported the platform because I believed in its vision, even contributing to its growth with constructive feedback and suggestions. Instead of honoring the commitments made, IKI.AI has failed to deliver even the basic functionality promised, let alone provide adequate support or compensation for my wasted time and effort.

5. No Respect for Early Supporters

Rather than valuing early adopters and investors who trusted their vision, IKI.AI has demonstrated a lack of appreciation and professionalism. Instead of resolving my concerns, they offered a refund as if to dismiss me entirely, ignoring the commitment and trust I placed in their product. This approach not only damages their credibility but also raises serious doubts about their ability to deliver on their promises to other users.

Conclusion: Avoid IKI.AI

As someone who invested early in IKI.AI, I expected more than excuses, delays, and empty promises. The platform has failed to deliver the promised functionality, and the support team’s inability to address even basic issues reflects poorly on their commitment to their users. If you’re considering using IKI.AI, I urge you to think twice. My experience suggests that their priorities lie in damage control rather than delivering value to their customers.

Save your time, money, and trust for a company that values its users and delivers on its promises. Unfortunately, IKI.AI is not that company.

Initially, Iki.ai had few shortcomings, typical of any new software. I withheld my feedback, choosing to wait for updates from the developers. I compare this experience to using other tools like MyMemo and ContextMind, both of which have areas where they excel and others where they fall short. Iki.ai similarly produced good outputs, but with noticeable gaps.

However, the recent developments and continued improvements in Iki.ae have truly impressed me. The platform's performance has significantly enhanced, delivering much better results than before. This steady progress promises a bright future for full utilization of its potential. I am hopeful and excited to see how the platform will evolve as development continues. Keep up the great work!

With NotebookLM available free, I don't see the value in this product. Hence took a refund.

I bought one code and used it for 2 weeks. It was a buggy experience and I did not get the confidence that the product team behind it was really aggressive in enhancing the value they are adding to users.

I purchased this product about a month ago and have been struggling with how to use it in a way that adds value to my business. I was preparing to refund this morning and figured I would just organize my stuff with Notion and using ChatGPT for my research requirements. I decided to view a couple more links that were on AppSumo and looked at the question section which provided a link to Discord (I'm a Discord beginner and hadn't figured out how to find the iki.ai discord channel via search).

I feel like a whole new world was opened up to me on Discord that resolved all my concerns about iki.ai. I'm not techie, but I know that the creative process takes time and leadership. I honestly had been concerned about the leadership until I saw the level of engagement on discord. Ivan's on it and you can tell he's working his butt off to have this product become what he knows it can become. I imagine that just responding to the constant "where's this and where's that" comments actually slows down the process but he is leading, he's going in the right direction and I believe he'll get there so we can all reap the benefits.

I'm giving 3 tacos until the Reseach Assistant (1st Gen) is up along with the Notion integrations are out, then I will upgrade to 5 tacos. Unless there is a drastic negative change in performance I will not be seeking a refund simply because of Ivan's level of effort in creating this product.

I am a web developer and always need to be informed about the latest tech developments. With IKI AI this is no longer a problem: simply download the latest docs and import them into IKI. Fantastic! And the Chrome extension works now perfectly.