Instasent SMS Questions

Showing 1 - 20 of 157 questions

Q: in your Instasent SMS CDP, can you add information from other channels (sms, call, email, social mediaetc.)?

lao67PLUSJan 31, 2025
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Founder Team
Oscar_InstasentSMS

Oscar_InstasentSMS

Jan 31, 2025

A: Yes! Instasent's Customer Data Platform (CDP) is designed to receive and manage any type of customer data, including information from other channels like calls, email, or social media.

You can add information from other channels as long as you import it through one of our connectors, which you can find in the integrations section. Additionally, we provide a powerful API Ingest, allowing you to...

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Q: Any Chances of ComeBack

I want to try your software, Seems it's sold out now, Will you come back soon?

ss1189Jan 15, 2025
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Founder Team
Oscar_InstasentSMS

Oscar_InstasentSMS

Jan 15, 2025

A: Hey there, Sumo-ling! 👋

Thanks for your interest in Instasent!
Currently, the deal is sold out, but we're thrilled that you're excited to try our platform.

For now, we're taking some time to review the feedback we’ve received from the AppSumo community. This will help us improve our tool with even more functionalities and recommendations. 🚀

As for a comeback, we can’t make any promises...

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Q: Is there a limit to how far data can be imported into the CDP?

is there a limit on the number of contacts? or other?

lao67PLUSJan 14, 2025
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Founder Team
Oscar_InstasentSMS

Oscar_InstasentSMS

Edited Jan 15, 2025

A: Hi there! 👋

Great news—Instasent has no limits when it comes to data imports into the CDP! 🎉

Our business model is based on SMS sent, not on data storage. This is a big advantage compared to many competitors who price their services based on the volume of data you upload.

This means you can focus on managing your campaigns and engaging with your customers without worrying about data...

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Q: Problem Sending Tests

Hello,
I sent a test campaign to myself and seems that it's not sending. How long is it supposed to take?

successobmPLUSJan 14, 2025
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Founder Team
Oscar_InstasentSMS

Oscar_InstasentSMS

Jan 15, 2025

A: Hi there! 👋

If your test SMS is being sent to a country that requires a Toll-Free Number (TFN) registration, it won’t be delivered until the TFN is registered. Some countries have restrictions that require validation before sending SMS—whether it’s a test or a real campaign.

Please get in touch with our support team via the chat on our website so we can assist you in understanding the...

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Q: Different users

Hi,
Is it possible to add different users that are associated with only one project -- so for example, if I add "User A" they would only be associated with Project A and cannot see any other projects and be just a user but not be an admin on the system?

Username3PLUSJan 12, 2025
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Founder Team
Oscar_InstasentSMS

Oscar_InstasentSMS

Jan 12, 2025

A: Hi there! 👋

Thank you for your question! Here's how it currently works in Instasent: users belong to an organization, and within that organization, there are multiple projects. User roles are defined based on their functions (e.g., the ability to send campaigns), but these roles apply across all projects within the organization. For example, if a user has the permission to send campaigns,...

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