JoyQR Questions

Showing 1 - 20 of 53 questions

Q: Choosing link depending on platform

Is it possible to have the QR code point to a link depending on whether android / iOS? It would be helpful to direct users to app store or google play depending on the device (considering my QR is done to redirect to download an app). If not possible directly, any walk around for that?

fabsApr 3, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Apr 10, 2025

A: Thanks for your question! Unfortunately, we don’t support device-based redirects (e.g. iOS vs Android) within JoyQR just yet.

A possible workaround is to use a third-party link shortener or smart redirect service that supports device detection. You can then link your JoyQR code to that URL.

Alternatively, you can use a JoyQR Bio Page that displays two buttons — one for the App Store and one...

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Q: Bulk create QR codes

Hi. I'm looking for a solution to
1. Bulk create QR codes for 250 delegates.
2. Enable registration and check on using the qr codes
I've already purchased JoyQR
Is this possible?

sajjadlkPLUSEdited Mar 17, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Apr 10, 2025

A: Hi, At the moment, JoyQR does not support bulk QR code creation or built-in event check-in functionality.

For your use case, you could consider using a third-party event management tool that supports attendee check-ins and generates unique links for each delegate. You can then use JoyQR to create QR codes for those links individually,

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Q: In-app Support?

1. There doesn't seem to be a way to send support a message in the app.
2. If modifying an exiting QR code URL, does the image change? i.e. do I need to resend peoople the QR code image if the URL changes?

KenleyPLUSMar 12, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Mar 17, 2025

A: Hi,

You can contact us directly via our support page: https://joyqr.com/contact or email us at support@joyqr.com.

If you’re modifying the URL of an existing Dynamic QR Code, the image does not change—you don’t need to resend the QR Code. Dynamic QR Codes allow you to update the destination URL while keeping the same QR Code.

On the other hand, Passive QR Codes (which directly encode the URL)...

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Q: Can the QR code prompt user to add full contact details to their phone?

Hi, I am looking to have a QR code which, upon scanning it, will prompt the person to add my contact details to their phone. I would like to know if JoyQR can do this. Thanks in advance.

Ruxandra07375Mar 5, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Mar 17, 2025

A: Hi

Yes! JoyQR supports vCard QR Codes, which allow users to add your contact details to their phone upon scanning. You can include details such as your name, phone number, email, company, and more.

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Q: Changelog since May 2024 and roadmap

Hi,

Can you list the new features or improvements implemented since the 1st of May 2024, please?

Where can we see your roadmap?

Best regards.
Eva.

Agence-SEOPLUSFeb 17, 2025
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Founder Team
Daniel_JoyQR

Daniel_JoyQR

Apr 10, 2025

A: Thanks for your message! You can find our public roadmap here:
https://joyqr.changelogfy.com/

To be transparent — since May 1st, there haven’t been many visible feature updates. We’ve been focused on important backend work to make the system more stable and scalable. While this progress may not be visible on the surface, it’s a key step in enabling us to release new features more frequently...

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