Trackabi Time Tracker App Questions

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Q: How would I find out if someone in the team is exploiting the system?

The activity can be exploited by using keyboard and mouse automation, through fake clicks and key strokes.

How would I be able to find who is doing such thing?

There are some ways to detect it, but can Trackabi do that?

Thanks!

107433185941729990000Edited Jun 14, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Jun 14, 2025

A: You can review the user activity score chart, which is part of the timeline in the Insights section. When the chart is uniform, it may indicate the use of mouse automation software. We are currently working on additional checks to enhance this functionality, which will be available soon.

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Q: What kind of internal server error is this?

I created three project folders for three kinds of services. with all tasks and sub-tasks. I use this one fresh version as a template. I can clone all other folders here but can't clone the 1st row one.

tasifahmedEdited Jun 13, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Jun 13, 2025

A: You should contact our support so they can check your account and data.

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Q: Asana integration?

We need to be able to track how long small tasks take - it would defeat the purpose of having to enter each one to track the time.
Does this integrate with asana?

6560afa0162a489880fe138c5ad40f56Jun 12, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Jun 13, 2025

A: There is no native Asana integration but you can so it via Zapier https://zapier.com/apps/trackabi/integrations

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Q: Can we get a feature to manage employee work schedules?

I have been a longtime user of Trackabi, now i am at the point where i need to schedule shifts to my employees but there are no options for this.

whats_upJun 11, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Jun 11, 2025

A: It's in our plans. Feel free to contact our support and share your thoughts regarding this feature or some samples you like.

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Q: Trackabi URL tracking is not working

I purchased the Tier 1 plan today and added 4 of my members, but none of their URL activity is showing.
Can you tell me how URL tracking will look and if there is any separate setting required for this?
And the URL tracking board is also not showing. Isn't URL tracking included in Tier 1?
Waiting for your response,

anuradhaparouhaJun 10, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Jun 10, 2025

A: It's best to contact our support regarding this. They will check your account settings and guide you through what has to be done be changed. The settings are in Settings > Time Tracking and user roles.

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