4.2
Taco ratings
Merlin is highly praised for its versatility, seamless browser integration, and access to a wide range of AI models. Some minor drawbacks include occasional credit consumption issues and limited API access for certain models. With an overall rating of 4.2 and 232 total reviews, Merlin is a solid buy for those seeking a comprehensive AI-powered productivity booster. With a 60-day money-back guarantee, it's definitely worth giving it a try and experiencing its transformative capabilities firsthand.
AI-powered summary of customer reviews
Verified purchaser
Good tool, horrible support
I've been using merlin for about 9 months now and generally like the tool but your support and user manual are absolutely horrendous.
The support team doesn't know or understand the tool, they are not even aware of some of the features and connections offered, and the 'instruction videos' you provide are not much use either. I feel like I could be getting way more from Merlin if only there was someone who could answer my questions or better instructions.
Adding new features and integrations is great but there needs to be proper documentation and support so that people can actually make use of them! Perhaps it's time you stop chasing that new shiny object and devote some time to fine tuning the features you already have and building a proper user manual + training your support team.
Are you planning on addressing this any time soon?
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Verified purchaser
One of the best Appsumo Deals
I purchased Tier 3 and love Merlin so much. I use it many many times per day. This is by far one of the best deals I have purchased on Appsumo. They update new features very frequently. Absolutely TOP!
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Verified purchaser
I'm very happy with this deal
The fact that some here criticize the AIs themselves is not very intelligent, because Merlin only provides the wrapper for different AIs to choose from.
You can choose from all relevant AIs, even the newest ones!
And if they are cheap, you benefit just as much, as with DeepSeek (only 1 credit).
As this was a LifeTime promotion, the providers must of course also cover their own costs, so you should be fair in your assessment.
It is very positive that you can report suggestions for improvement and that someone from the Merlin team always responds. Exemplary!
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Verified purchaser
Badabababa, I'm lovin' it!
I bought this item over a year ago, and I know it's not currently available, but I felt I owed a quick review. This is the single most used item I have ever bought from AppSumo. The amount of insane AI creation options and image creation is really amazing. I use it daily and run out of darn credits every single month. I've seen complaints about this, but I feel the value is fair for what I paid. If this one ever comes back here, I'd highly recommend it to anyone on the fence.
Cheers Merlin crew, thanks for the continued development of a really cool product.
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Verified purchaser
Was very happy but
Don't get me wrong, I love it, and it helps me do great things, but.
Credits usage for Sumolings is very high.
• Claude 3.7 sonnet uses 60 credits, but actually uses 120 per query with internet search.
• O1 180 credits
• GPT 4.5 400 credits
• Claude 3 sonnet 50
• GPT 4 longer output 50 credits
• GPT 4o mini 1 credit
• 13 april 2025 update Deep Search looks great, but it uses 800 credits each time, which means 25 queries per month on tier 3.
Reccurrent new buyers promotions is $5 USD unlimited per month. We paid about upt to 4 years in advance that, and even in tier 3 credits run like sand in water, and to get unlimited in existing Sumolings accounts is $9 per month.
• No video, currently available to other similar services
• No audio.
If things improve, sure, I will change the review.
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