mevo: all-in-one chatbot solution Questions

Showing 1 - 20 of 255 questions

Q: Gemini Advanced Integration

Can I intergrate Gemini Advanced instead od Open AI?

And the tokens, what are they for?

kenneth929Apr 20, 2025
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Founder Team
__Furkan

__Furkan

Apr 21, 2025

A: These plans only offer OpenAI models, our default model is GPT-4o-mini, and you can also choose gpt-3.5-turbo. If you link your OpenAI key, you can use GPT-4-turbo, GPT-4 and other supported OpenAI models.

Tokens are the fuel for your chatbots. We know this is a kind of complicated definition. We tried to convert it to message credits, but AppSumo users don't love that idea.

If you prefer,...

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Q: Question About Stacking Mevo Plan 3 (Tokens & Limits)

Hi Mevo Team,
I’ve already purchased Plan 3 previously. If I buy another Plan 3 now (3 more codes), will the limits stack?
For example:
Will I have 6M tokens per month instead of 3M?
Will I get double the training character limit, seats, custom domains, etc.?
Or is it just one-time access per account and cannot be stacked?
Thanks for clarifying!

schsu2010PLUSApr 7, 2025
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Founder Team
__Furkan

__Furkan

Apr 7, 2025

A: Hi,

Unfortunately, it isn't possible to stack Plan 3 by buying multiple times for a single organization. However, you can buy multiple Plan 3 and use them in different organizations with a single account. So, with your existing user, you can create a new organization, apply the new 3 codes in it, you'll have 3M tokens/month for that organization too.

You can see and learn more about the...

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Q: Question About the Future of Assistant API Support

Hi Mevo Team,

I saw that OpenAI API keys will no longer be supported after May 1, 2025. Just wondering — does this also mean the Assistant API (where we link an assistant using its ID) will be gone too?

Thanks in advance!

schsu2010PLUSApr 7, 2025
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Founder Team
__Furkan

__Furkan

Apr 7, 2025

A: Hello,

We will announce this officially soon, but after much feedback, we've decided to keep the OpenAI key and the Assistants API support available. (We already decided to keep web scraping and the custom domains feature as well.) We'll try to find hybrid solutions that won't affect our users' experience.

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Q: GDPR

Hello

I would like to know whether this tool is GDPR-compliant. Where is the data stored here (location/country)?

Thank you for your feedback.

Best regards

Pablo D.

Cagno0diPLUSApr 6, 2025
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Founder Team
__Furkan

__Furkan

Apr 7, 2025

A: Hello Pablo,

We'll be GDPR compliant soon, until we get there, anyone who wants to claim any action on their data can contact us by using hi@usemevo.com, so we can assist them.

Currently, our servers are located in Frankfurt, Germany.

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Q: hi

just would like to know:

How can I import an entire blog, whether it's my own or not, that has more than 100 posts? Alternatively, could you recommend a scraper to import the data into the knowledge base?

which credits/items about to Add knowledge base on your items? and which one using for reply users?or do i need my own chatgpt api?
150 page per crawling session
3M tokens per month
25M training character limit

monthly message ,so how many message can i use by the tier 3 plan?

bests

d625846d7c2245f586ea028867668479PLUSEdited Mar 24, 2025
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Founder Team
__Furkan

__Furkan

Mar 25, 2025

A: Hello,

You can scrape your blog by using our integrated web scraper. With Plan 3, you can scrape 150 pages in a single session by using the Train with URL feature.

For knowledge, you'll have training character limits, and when you remove some old content, your training character limit will be freed.

We had an OpenAI key connection feature, but we've announced that we'll remove that feature...

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