A review on Trustpilot writes: "After purchasing the LTD, while I tried to create one Youtube thumbnail and tried to download it that time It asked me 15$. Why? Because I used ELITE stock image. I did not understand and raised a complaint to support team. They told me that there 3 types of images are available Free, Premium and ELITE. They are not disclosing this ELITE image in any of plans and use it in MAD feature."
We’d like to clarify that Picmaker has removed elite images from the stock image library, ensuring there are no hidden charges.
The review you mentioned dates back three years, and since then, we’ve made significant improvements to the platform. We encourage you to try Picmaker and experience these updates firsthand. We’d love to hear your feedback!
How can the images purchased with the premium credits be used? Can we download just the image and then edit it or do I have to use it within Picmaker and edit it there? I want to know if I can use the credits to download images I will edit in Photoshop and make composites with.
Currently, stock images available in Picmaker can only be used within the platform. It’s not possible to download the images separately for editing in external tools. All edits need to be made directly within Picmaker.
Please feel free to reach out if you have any further questions.
I purchased Tier 1 back in 2021. I am interested to purchase Tier 5, If I want to upgrade to Tier 5, I just need to purchase Tier 4? So that my plan will be upgrade to Tier 5?
Q: Can I schedule a post for all social media channels in one go?
With Canva Pro, I can post to all social media or even schedule my post to all the social media channels but the problem is I have to do it one-by-one for each channel.
with picmaker - 1. can I post my image in all social media channels in one go? 2. can i schedule my image post for all social media channels in one go?
Q: Are ALL Stock Images Free to use? or...
A review on Trustpilot writes:
"After purchasing the LTD, while I tried to create one Youtube thumbnail and tried to download it that time It asked me 15$. Why? Because I used ELITE stock image. I did not understand and raised a complaint to support team. They told me that there 3 types of images are available Free, Premium and ELITE. They are not disclosing this ELITE image in any of plans and use it in MAD feature."
Is this how it works?
Picmaker_HQ
Nov 22, 2024A: Hi,
Thanks for reaching out.
We’d like to clarify that Picmaker has removed elite images from the stock image library, ensuring there are no hidden charges.
The review you mentioned dates back three years, and since then, we’ve made significant improvements to the platform. We encourage you to try Picmaker and experience these updates firsthand. We’d love to hear your feedback!
Please feel...
Share Picmaker
Q: How can stock images be used?
How can the images purchased with the premium credits be used? Can we download just the image and then edit it or do I have to use it within Picmaker and edit it there? I want to know if I can use the credits to download images I will edit in Photoshop and make composites with.
Picmaker_HQ
Nov 20, 2024A: Hi RoyLichtenstein,
Thank you for reaching out!
Currently, stock images available in Picmaker can only be used within the platform. It’s not possible to download the images separately for editing in external tools. All edits need to be made directly within Picmaker.
Please feel free to reach out if you have any further questions.
Happy Designing,
Team Picmaker
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Q: Does your analytics work on personal Linkedin profiles and can I do competitive research?
Hi team,
I am interested in your product.
Here are some questions I need answered to decide:
1) Does your analytics work on my personal Linkedin profile(Not company page)? My audience is on Linkedin.
2) Can I do competitive research on posts my competitors are posting?
3) Can I do content performance reports across my social media channels?
I will appreciate your reply.
Cheers.
Picmaker_HQ
Nov 19, 2024A: Hi,
Thanks for reaching out.
Yes! You can get analytics for your LinkedIn personal profiles and post performances (Post Analytics) on all your social media channels.
And regarding the competitor's research, we are working on that and will be added in upcoming releases.
We will notify you once the feature is released.
Please feel free to reach out if you have more questions!
Thanks,
Team...
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Q: Upgrade to Tier 5
Hi,
I purchased Tier 1 back in 2021. I am interested to purchase Tier 5, If I want to upgrade to Tier 5, I just need to purchase Tier 4? So that my plan will be upgrade to Tier 5?
Picmaker_HQ
Nov 18, 2024A: Hi,
Thanks for reaching out.
To upgrade from Tier 1 to Tier 5, you need to purchase a Tier 5 plan.
Please feel free to reach out if you have more questions!
Best regards,
Team Picmaker
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Q: Can I schedule a post for all social media channels in one go?
With Canva Pro, I can post to all social media or even schedule my post to all the social media channels but the problem is I have to do it one-by-one for each channel.
with picmaker -
1. can I post my image in all social media channels in one go?
2. can i schedule my image post for all social media channels in one go?
Picmaker_HQ
Nov 18, 2024A: Hi Samarth,
Thanks for reaching out.
Yes with Picmaker's Social Media Scheduler you can post your designs for all social media channels in one click.
We encourage you to give it a try and would love to hear your feedback and experience using it!
Thanks,
Team Picmaker
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