Picnie Questions

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Q: Is this for new customers only?

Or can 1 stack owners add another stack?

Thanks!

Cyrus-LemoNov 21, 2024
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Q: Can we create facebook image ADS with that?

I wanna ask you that with just promoting what we wanna promote, can we create Facebook and google banner ads? And if we don't like some parts, can we change them on software?

113043052002124735559Nov 2, 2024
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Founder Team
picnie

picnie

Nov 4, 2024

A: Thank you for your interest in Picnie!

Yes, you can absolutely create Facebook and Google banner ads with Picnie. Our platform allows you to customize every element of existing templates or design new templates to fit your promotional needs, using our intuitive template editor. This flexibility makes it easy to adjust any part of the ad to align perfectly with your brand and message.

Best...

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Q: Real estate

Hi,

- I want to use this for real estate templates is it also possible to get the image via API?
- Is an integration with SureTriggers on the planning?
- can we auto publish to the socials with a text that is also via API

info0632eOct 19, 2024
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Founder Team
picnie

picnie

Oct 22, 2024

A: Hi,

Thank you for reaching out!

Yes, you can definitely generate images through our API. All of our tools are accessible via REST APIs, and you can explore our API documentation for more details on how to implement this.

Regarding SureTriggers, while we don't have a direct integration at the moment, we do offer webhooks and APIs. Additionally, you can connect with automation platforms like...

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Q: Unexpected Text Handling within Text Containers

Hi, sometimes when i have longer than usual dynamic text, the text is not contained within the text container in some cases. Sometimes the text shoots off the visible canvas and sometimes it has been squashed horizontally to fit a container.

Here is an example of the first; https://picnie.s3.ap-south-1.amazonaws.com/user_1459/project_1799/new_1MacbX_7210_3456_241015024554.png

Is there any way that I can send dynamic text and have the confidence that it will maintain the structure , size and overflow conditions that I expect within its container?

Perhaps some kind of;
'maintain' selector; 'keep font size' or 'keep horizontal container border' or 'keep vertical container border' etc etc so that we can choose what adjusts.

...Or a way to predict when a line break /n is necessary in certain conditions.

Is any of this possible? Thanks

112481922371292239484Oct 18, 2024
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Founder Team
picnie

picnie

Oct 22, 2024

A: Hello,

Thank you for reaching out tu us. We've reviewed the issue and forwarded it to our engineering team for further investigation.

To better assist you, could you please reach out to us directly at hello@picnie.com? This will allow us to communicate more efficiently and ensure we provide a solution that meets your needs.

We appreciate your patience and look forward to helping you resolve...

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Q: Price for Credits When Monthly Limit Exceeded?

Picnie's website states on its pricing page that "If you exceed your monthly credit limit, Picnie will charge you for the additional credits used. The excess usage will be charged based on the pricing plan you have subscribed to."

What is the cost for additional credits on Picnie's LTD plan?

GFMIIIPLUSOct 17, 2024
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Founder Team
picnie

picnie

Oct 18, 2024

A: Hi,

Thank you for your question. If you exceed your monthly credit limit on Picnie’s LTD plan, the cost for additional credits will follow the standard pricing listed on Picnie’s pricing page. Alternatively, you can purchase more LTD codes to increase your lifetime credits.

Feel free to reach out if you have any further questions!

Best regards,
Picnie Team

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