Q: Is your customer service worse than your product?
After purchasing several licenses, I realized that your product wasn't working properly: each campaign sends several emails to the same recipient, which is a critical error. I took the time to report the problem to you, and even had a meeting with one of your techs. But since then, the problem persists and you haven't replied to any of my follow-up emails for 2 weeks. Why is your behavior so unprofessional?
Q: How to add the Unsubscribe link and make it work in the Google Sheet?
Hi, The installation of the extension is going smoothly so far. However, I would like to allow people from my mailing list to unsubscribe. I went to your helpdesk, and I didn't find the answer. How can I do that?
I tried to install the extension for a couple of days now. When I try to click on the download of your extension, I get the message that Page is not found. I sent a help ticket also and no response yet...
Q: Is your customer service worse than your product?
After purchasing several licenses, I realized that your product wasn't working properly: each campaign sends several emails to the same recipient, which is a critical error. I took the time to report the problem to you, and even had a meeting with one of your techs. But since then, the problem persists and you haven't replied to any of my follow-up emails for 2 weeks.
Why is your behavior so unprofessional?
PigeonMail
Apr 2, 2025A: Hi,
May I know your email address with which you have posted the compalin?
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Ouch, seeing this is not a good sign.
Q: What happen to my email that i registered to pigeon mail got flagged for spam?
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Q: How to add the Unsubscribe link and make it work in the Google Sheet?
Hi,
The installation of the extension is going smoothly so far. However, I would like to allow people from my mailing list to unsubscribe. I went to your helpdesk, and I didn't find the answer. How can I do that?
PigeonMail
Mar 29, 2025A: Hi,
You need to have an unsubscribe endpoint, that you need to put there.
And it will include unsubscribe link in every mail.
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Verified purchaser
OK, thank you for the reply.
Q: Page Down?
I tried to install the extension for a couple of days now. When I try to click on the download of your extension, I get the message that Page is not found. I sent a help ticket also and no response yet...
PigeonMail
Mar 28, 2025A: Its up only.
https://workspace.google.com/marketplace/app/pigeon_mail_merge_mail_merge_for_gmail/963290025925
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I used that link and when I click on the last step of the installation process I still get the message "Bad Request Error 400"
Q: If I've purchase 5 codes, But I don't have 5 gmail yet.
How would I keep the code after 60 days?
PigeonMail
Mar 28, 2025A: Hi,
It won’t be possible.
The code is valid for 60 days only.
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