Pigeon Mail Questions

Showing 1 - 20 of 24 questions

Q: Is your customer service worse than your product?

After purchasing several licenses, I realized that your product wasn't working properly: each campaign sends several emails to the same recipient, which is a critical error. I took the time to report the problem to you, and even had a meeting with one of your techs. But since then, the problem persists and you haven't replied to any of my follow-up emails for 2 weeks.
Why is your behavior so unprofessional?

TribaleeMar 31, 2025
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Founder Team
PigeonMail

PigeonMail

Apr 2, 2025

A: Hi,
May I know your email address with which you have posted the compalin?

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Q: What happen to my email that i registered to pigeon mail got flagged for spam?

109273065947432289935Mar 29, 2025
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Q: How to add the Unsubscribe link and make it work in the Google Sheet?

Hi,
The installation of the extension is going smoothly so far. However, I would like to allow people from my mailing list to unsubscribe. I went to your helpdesk, and I didn't find the answer. How can I do that?

olicaudronPLUSMar 28, 2025
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Founder Team
PigeonMail

PigeonMail

Mar 29, 2025

A: Hi,
You need to have an unsubscribe endpoint, that you need to put there.

And it will include unsubscribe link in every mail.

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Q: Page Down?

I tried to install the extension for a couple of days now. When I try to click on the download of your extension, I get the message that Page is not found. I sent a help ticket also and no response yet...

john200PLUSMar 27, 2025
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Founder Team
PigeonMail

PigeonMail

Mar 28, 2025

A: Its up only.
https://workspace.google.com/marketplace/app/pigeon_mail_merge_mail_merge_for_gmail/963290025925

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Q: If I've purchase 5 codes, But I don't have 5 gmail yet.

How would I keep the code after 60 days?

InnovativeMaxPLUSMar 27, 2025
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Founder Team
PigeonMail

PigeonMail

Mar 28, 2025

A: Hi,
It won’t be possible.

The code is valid for 60 days only.

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