replient.ai Questions

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Q: Limits apply also on moderation?

Hi! I am trying to understand the limits better.

For example, suppose I buy the 1050 comments per month.
Will the service still work to hide "dangerous" comments? I mean, is 1050 comments/month a limit on replies, or does it also count as "moderation"? If so, that would be a shame, it's a great idea, but then if the company I'm protecting gets targeted, I can't really keep up and stop protecting the brand after 1050 (or even by buying two three tiers, 2100) comments.

matteo112Apr 18, 2025
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Founder Team
Markus_replient.ai

Markus_replient.ai

Apr 18, 2025

A: Thanks for your question!
Yes, the 1050 comments/month limit applies to all INCOMING COMMENTS. Every comment gets analized once it comes in and replient.ai will generate suggestions right away to make your work faster. Also when hiding a comment it will count towards the limit.

If you're expecting high-volume attacks or spikes in comments, you might want to consider upgrading to a monthly plan...

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Q: Does this provide replacement functions for ManyChat?

raes_teaApr 17, 2025
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Founder Team
Markus_replient.ai

Markus_replient.ai

Apr 18, 2025

A: Yes, you can also do the popular dm-automations based on comments with „trigger words“ with replient. (example: „Comment BLOG and I send you the link via dm“)

But we don't support chatbot flows at the moment (automated answers when someone dms you) - this is on our roadmap.

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Q: Follow up: Clarification required for the monthly comments limits

Thanks for your answer to my previous query:

https://appsumo.com/s/153a8ax/

If I understood your answer correctly, if a post get say 10,000 comments (in a month):

a. (Assuming Tier 3) Only the first 1,050 comments on I get to the post will be analysed, and,

b. Each of those 1,050 will get 3 smart AI reply suggestions (each).

c: I will have the option to analyze the remaining 8,950 comments, with the upcoming upsell.

My questions:

1. Is my understanding above correct?

2. Can I set filters to limit what is analyzed by the tool? Like for example,

a. Only analyze every 7th comment?
b. Only comments with ‘x’ keywords?
c. Only comments in the last 72 hrs?
d. Process 100 comments on Brand A and 500 on Brand B?

3. Please provide an idea of the qty of comments/price of the upsell, and clarify if these add-ons expire.

ba9607f2e640454697ddcd46b78aaa98PLUSApr 17, 2025
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Founder Team
Markus_replient.ai

Markus_replient.ai

Apr 17, 2025

A: Hi! 👋 Yes, your understanding is mostly correct:

1. ✅ You're right — on Tier 3, 1,050 comments/month are included, each with 3 smart AI reply suggestions & analisis. Extra comments will be available with an upcoming upsell.

2. ❌ You can't filter like "every 7th comment" or "last 72 hrs" or set limits per brand. We at replient.ai think that every comment deserves an answer and that was our...

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Q: Clarification required for the monthly comments limits

What counts as a comment for the monthly limit?

I mean, say I buy Tier 3 with 1050 monthly comments…

Does this refer to the first 1050 comments posted by followers to my a post in my profile (that will be processed by this tool)?

Or does this refer to 1050 answers that the tool process to comments posted by followers?

I am trying to understand how the monthly comments credits work, if for example I have a post that generates 10,000 comments from followers.

Will the tool stop after analyzing the first 1050 comments?

Or will the tool analyze all 10000 comments, providing 3 smart answers suggestions per each, and letting me decide which 1050 comments out of the 10000 to reply to?

How does this work?

ba9607f2e640454697ddcd46b78aaa98PLUSApr 17, 2025
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Founder Team
Markus_replient.ai

Markus_replient.ai

Apr 17, 2025

A: Thanks for your question.

With Tier 3 you can analyse 1050 comments in total across 3 brands.
So once you hit your limit, you would need to wait until the next month or upgrade to a higher replient monthly-plan.
We will release a upgrade possibility with a great AppSumo discount on monday.

So the fist 1050 comments you get on your post will be analysed and get 3 smart AI suggestions.

Did...

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Q: Can I purchase more than 3 codes?

Hi,

I would like to purchase more than 3 codes to manage 4-6 brands
Is this possible?
Can replient ai can respond to messages simultaneously to all platforms. I don't have to go in and switch each time (particularly Instagram and Facebook)the brand so that as it only works with one brand at a time?
Or can it respond to all multiple brands and the platforms?
Is there a pabbly connect available?
Will you add social media platforms: snap chat, blue sky, Neptune, spill in the near future? etc
Thank you 😊

nat8PLUSApr 17, 2025
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Founder Team
Markus_replient.ai

Markus_replient.ai

Apr 17, 2025

A: Currently it is not possible to purchase more than 3 codes, but we will release a cheap upsell for AppSumo Users to be able to use more brands within replient.ai next week.
You can setup replient.ai to respond to multiple brands and all platforms.
For clarification: 1 brand is: 1 FB, 1 IG, 1 TT, 1 LI channel and you can set up automations for each brand. There is an easy brand swith in the...

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