3.9
Taco ratings
Customers appreciate Stepsy for its seamless creation of SOPs and screenshot guides, along with its smooth integration with GDrive. The tool's ease of use, time-saving capabilities, and responsive support team have garnered praise. Some users have encountered minor issues with sharing options and inactive updates. Despite these, with a 60-day money-back guarantee, giving Stepsy a try seems like a worthwhile investment, especially with its overall positive rating of 4.0 from 39 reviews.
AI-powered summary of customer reviews
Verified purchaser
QUICKLY NOT AS PROMISED
After create the steps file, during the final sharing, I don't have the promised current option of: ''Finish and Share button'' to send directly to my Google Drive cloud, the only option NOW it's: ''Copied to clipboard successfully!'' that's not as promised here and even in the instructions of the app!!
I don't want lose more time and friction doing more clicks, open GD, create a folder, google docs...
Refund asap if this problem is not resolved, Plus inactive app without updates since long time ago, can be this another waste of time of research, try, refund, looking for a new tool? I guess yes
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Verified purchaser
Not really good, doesn't do any sharing, inflexiable to share document, cloud sync doesn't work
Not really good, doesn't do any sharing, inflexiable to share document, cloud sync doesn't work
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Verified purchaser
Ghosted by support
I could have lived with the fact that the functionality is a LOT limited in comparison to similar tools (Scribe and Folge come to mind). I could have made Stepsy work for me..
I bought six licenses for me and my team. I redeemed my six AppSumo codes following the steps here: https://docs.google.com/document/u/2/d/e/2PACX-1vTXm9V12M07v4bCAw8ommAUZSsPAzCU-47RMdBBqUbdy9PKo_F8rE5TwgO9teceLg/pub?pli=1
After creating my 1st user guide, my account stopped showing it as a team account with 5 open seats. Instead it showed that I am a personal lifetime plan with 0 seats available. I reached out to support who like others have reported, ghosted me. (no response for days, then one response, then more crickets) This should have been a simple admin behind the scenes fix. Instead, I got crickets. I asked for a refund, and I'm moving on. Your results may be different, and to you I say "Via con dios". I'm going to get my whole life back and move on.
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Verified purchaser
Procedures in minutes
Very helpful in creating complete step by step manuals (SOP). No worries about forgetting steps as it records every step you take. I am very enthusiastic about this tool. It is easy to use, to copy to other documents and no extra work in resizing screenshots.
Sasha.from.Stepsy
Mar 27, 2025Wendy, thank you so much for such a motivating review!
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Verified purchaser
Ghosted by Support
Bought four licenses for my team, didn't allow me to add any team members but would deactivate my AS code when I tried so I couldn't use them to set up their own individual accounts. Reached out to support who ghosted me, Buyer Beware.
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