1. Do you mean I can use Support Board AI and integrate it with my WhatsApp? Will the AI help me reply directly through WhatsApp? Do I need to subscribe to additional software like Twilio or Zapier?
2. What happens after the conversation exceeds 70,000 messages per month?
3. Do you have any reseller packages with white-label options?
*#2: How much is the upgrade? Is it a monthly kind of upgrade or one-time?
*#3: What are the message limits for my users? How many accounts can I resell?
....
Additional Question: 4. I am also curious about how the credits work with OpenAI. How much do I need to purchase credits, and how many messages can the credits support?
Q: Are the AppSumo deals for Cloud?
I'm only interested in your cloud solution, not PHP or Wordpress. Is the AppSumo Lifetime deal for the Cloud version?
Can I use Support Board via SMS as a chat channel? And, specifically, here is the workflow I'd like to achieve...
1. Customer sends SMS message with attachment from their cell phone, for example 123-456-7890 2. The bot creates email message and pretends their phone number to my domain as new email sender, e.g., 1234567890@mydomain.com 3. The bot attaches an attachment from SMS to email and sends it to a prescribed email address: receiving@mydomain.com
SMS are supported and you can send and receive messages, same for email. You can also get email notifications when someone send SMS to your number, but doing exactly what you wrote is not possible unfortunately :(
i see you give us montly 10k messages for 1 month but is there a way to use my own api key so i have unlimited messages
what i want to do i want to make some chatbots that have my own knowled base for customers and us this so customers can ask question on the chat bot and get answers
Am set to join tier 2 with 25K limit in messages . Although this limit is enough for me , I would just like to know what happens if I cross this limit in a particular month ? Is there a pay as you go pricing for crossing the limits ? Or any other option for dealing with such a situation ?
Q: AI reply directly in WhatsApp?
1. Do you mean I can use Support Board AI and integrate it with my WhatsApp? Will the AI help me reply directly through WhatsApp? Do I need to subscribe to additional software like Twilio or Zapier?
2. What happens after the conversation exceeds 70,000 messages per month?
3. Do you have any reseller packages with white-label options?
Schiocco
Jan 17, 2025A: Hi
1. Yes you the AI chatbot works also with WhatsApp. There is no need to subscribe to any additional service.
2. You admin area is blocked and you have to wait for the next month or upgrade. You users will still be able to send you messages.
3. Yes, for more details about the reseller versions please visit https://board.support/resellers
Thank you!
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*#2: How much is the upgrade? Is it a monthly kind of upgrade or one-time?
*#3: What are the message limits for my users?
How many accounts can I resell?
....
Additional Question:
4. I am also curious about how the credits work with OpenAI. How much do I need to purchase credits, and how many messages can the credits support?
Q: Are the AppSumo deals for Cloud?
I'm only interested in your cloud solution, not PHP or Wordpress. Is the AppSumo Lifetime deal for the Cloud version?
Schiocco
Jan 17, 2025A: Yes! It is for the cloud version
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Q: SMS to Email?
Can I use Support Board via SMS as a chat channel? And, specifically, here is the workflow I'd like to achieve...
1. Customer sends SMS message with attachment from their cell phone, for example 123-456-7890
2. The bot creates email message and pretends their phone number to my domain as new email sender, e.g., 1234567890@mydomain.com
3. The bot attaches an attachment from SMS to email and sends it to a prescribed email address: receiving@mydomain.com
Is this possible with your app?
Schiocco
Jan 17, 2025A: Hi
SMS are supported and you can send and receive messages, same for email. You can also get email notifications when someone send SMS to your number, but doing exactly what you wrote is not possible unfortunately :(
Regards
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Q: custom gpts?? BYOK
hi
i see you give us montly 10k messages for 1 month but is there a way to use my own api key so i have unlimited messages
what i want to do i want to make some chatbots that have my own knowled base for customers and us this so customers can ask question on the chat bot and get answers
Schiocco
Jan 13, 2025A: Hi yes you can use your own OpenAI API KEY.
Regards
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Q: Do you provide for add on messages ?
Am set to join tier 2 with 25K limit in messages . Although this limit is enough for me , I would just like to know what happens if I cross this limit in a particular month ? Is there a pay as you go pricing for crossing the limits ? Or any other option for dealing with such a situation ?
Schiocco
Jan 13, 2025A: If you cross the limit the account is suspended and you have to upgrade to a higher tier (or you can buy a new AppSumo code).
Regards
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