I understand you are integrated with Dialogflow , but need to know whether you support latest Google's Conversational Agents? There are 3 - Dialogflow ES which is the oldest. Dialogflow CX which camefew years ago, and now Google's Conversational Agents. Do you support only the first one or all of these?
We've been training the bot, and an area we want to improve is how it acts. Please could you advise where in the training we can upload or add instructions on how it should act. Right now it's not acting like part of the team but rather an independent programme, and we want to be able to induct it to act as a team member so it's responses are "we", "us" rather than "they", "them".
Q: Can it be used in the field of online education
Hi, I teach at an online college. Recently, the admins decided that we are required to have synchronous online office hours, which I personally think is ridiculous. I created a Google Voice number for this purpose and plan to communicate via texting.
Would it be possible to feed the assignment directions, and other requirements, such as APA formatting, and other possible questions that a typical student (who doesn't bother to read) might ask and have this respond to the student?
A: Hi, I'm not sure what you are writing about sorry. Anyway, the chatbot can reply to your users with any question and answer you want. You will have to train it. I advise trying Support Board for free so you can understand if it works for you. Regards
Q: Do you support Google's Conversational Agents?
I understand you are integrated with Dialogflow , but need to know whether you support latest Google's Conversational Agents?
There are 3 - Dialogflow ES which is the oldest. Dialogflow CX which camefew years ago, and now Google's Conversational Agents. Do you support only the first one or all of these?
Schiocco
Apr 3, 2025A: Hi, We do not support it, sorry. If you have further questions don't hesitate to contact me.
Thank you!
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Q: How to Act
Hi,
We've been training the bot, and an area we want to improve is how it acts. Please could you advise where in the training we can upload or add instructions on how it should act. Right now it's not acting like part of the team but rather an independent programme, and we want to be able to induct it to act as a team member so it's responses are "we", "us" rather than "they", "them".
Thank you
Alex
Schiocco
Apr 1, 2025A: Hi, you can play with the OpenAI > Prompt setting but check the docs before doing it as it must be set properly.
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Q: Can it be used in the field of online education
Hi, I teach at an online college. Recently, the admins decided that we are required to have synchronous online office hours, which I personally think is ridiculous. I created a Google Voice number for this purpose and plan to communicate via texting.
Would it be possible to feed the assignment directions, and other requirements, such as APA formatting, and other possible questions that a typical student (who doesn't bother to read) might ask and have this respond to the student?
Schiocco
Mar 30, 2025A: Hi, I'm not sure what you are writing about sorry. Anyway, the chatbot can reply to your users with any question and answer you want. You will have to train it. I advise trying Support Board for free so you can understand if it works for you. Regards
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Q: Staff Assistance Board
Hello, is it possible to use it to create an internal support chat/board for the team, rather than making it public? Thank you!
Schiocco
Mar 29, 2025A: HI, not sorry, Support Board is a admin to users system, not a system where each one can write to the other.
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Q: Using without an OpenAI subscription
Hello, can I use it without an OpenAI subscription? If that's the case, how effective would my support chat be? Thank you!
Schiocco
Mar 28, 2025A: You can use Support Board, but without OpenAI you cannot use the chatbot or almost any AI feature. Regards
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