TeamPal Questions

Showing 1 - 20 of 62 questions

Q: Plans vs tiers, credits, Straico api, etc.

1: Can you define credits?

2: When I add a website link to train the agent with knowledge, does it crawl only the homepage or the entire website including all pages and subpages?

3: Can Sumo-lings outside the lifetime plan updates also benefit from lifetime product upgrades, including workflows? The concrete differences between ltd tiers and your website plans.

4: Can we use Straico api key?

Mark_SaldenPLUSMay 12, 2025
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Founder Team
Jeff_Pham

Jeff_Pham

May 14, 2025

A: Hi Mark_Salden,

1. Credits can be utilized for a variety of actions on our platform, for example:

- Creating New Workspaces: 300 credits
- Creating or Cloning an Agent: 30 credits
- Uploading a Knowledge File: 3 credits
- Resetting a System Prompt: 20 credits
- Engaging in Conversations with AI Agents: Cost per message varies depending on the AI model and the length of the output.

For a...

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Q: agents respond simultaneously

For example, I create four agents with different roles, and then I ask all four agents. Can all four agents respond simultaneously in their respective roles? From what I see right now, we are selecting one agent at a time to respond.

mediacerebriPLUSMay 11, 2025
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Founder Team
Jeff_Pham

Jeff_Pham

May 14, 2025

A: Hi mediacerebri,

To address your concern, please refer to the "Group Chat" feature at the following link: https://feedback.teampal.ai/announcements/version-111-112-chat-with-multiple-agents-in-a-conversation-streamline-data-analysis-from-now-on.

We’re here to help, so don’t hesitate to reach out! 🌮

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Q: Data storage and Step by Step execution

Hi!
Since we are partly working with sensitive data, I would like to know whether the data entered into the chatbots are shared or strictly private.
My second question relates to a step-by-step process through which a chatbot should guide the user. Is it possible to instruct a chatbot to first ask a specific question, then briefly respond to the answer (e.g., ask a clarification question), then ask another predefined question, and so on? The questions could, for example, be provided in a document.

CZB-TeamPLUSMay 5, 2025
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Founder Team
Jeff_Pham

Jeff_Pham

May 6, 2025

A: Hi CZB-Team,

Thank you for your questions.

1. Data Privacy in Chatbots, Especially Sensitive Data:
- Data Protection: TeamPal does not sell, trade, or provide personal data for marketing or advertising purposes without the explicit consent of data subjects.
- Sensitive Data: TeamPal does not actively collect Sensitive Personal Data.
- Third-Party LLMs: While TeamPal ensures that data is...

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Q: Ai automated workflows?

Are AI automated workflows coming soon? Is this on the roadmap?

Mark_SaldenPLUSMay 4, 2025
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Founder Team
Jeff_Pham

Jeff_Pham

May 5, 2025

A: Hi Mark_Salden,

We have planned to update this feature. You can follow its progress on our roadmap: https://feedback.teampal.ai/roadmap/workflow-automation.

Let us know if you need any further assistance! 🌮

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Q: Credit

if the consumption of credits to create the team of agents a one-time thing? While the consumption of credits for questions depends on how many iterazions are done per month, right? So one the agents are created, the credits for the plan will only be used for the iterations, right?

108629860099722615004May 2, 2025
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Founder Team
Jeff_Pham

Jeff_Pham

May 5, 2025

A: Hi ,

Agent creation is a contributor to credit consumption, but other activities in your workspace also use your credit balance. The AppSumo/monthly plans provide a specific number of credits that reset each month. If the monthly allocation is insufficient, you have the option to purchase one-time credits.

For more details on how credits work, please refer to the "Credit Explained" section in...

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