Greetings I've tried to log in with 3 browsers: Chrome, Brave and Firefox. In all cases I'm blocked with "your browser is obsolete". What window of time do you consider as "up to date" for a browser? Thanks in advance
You can import credentials from any password manager using a CSV file. We support standard formats and provide a help guide to walk you through it: https://knowledge.transferchain.io/en/articles/9625782-how-to-import-passwords-to-transferchain-pass
Thank you for your explanation in an earlier question regarding blockchain!
I assume (from looking at the Q&A for your drive product) that each account has a seed phrase comparable to a crypto wallet?
This seed phrase would be unchangeable, right? Does this function comparable to the secret key for 1password (which can be regenerated)?
If the seed phrase is compromised, it will be forever compromised? Like if a crypto wallet is compromised. With re-rolling being the only option.
The metadata is stored on a public blockchain forever? Is there any scenario in which this could be an issue in terms of security and privacy?
If say, our seed phrase was compromised after several years of usage - what would that mean for the blockchain data? Also, in that scenario, what would be the recommended actions?
Creating a TransferChain account is structurally similar to opening a cryptocurrency wallet. This is because the seed words are a structured, human-readable form of your account’s private key, and represent one of the most secure methods usable at this scale. Seed words can never be regenerated or changed. Indeed, if you lose your seed or if it is compromised, anyone with access...
Regarding creating a new domain and new set of seed phrases if compromised. Is that meaning our brand/company domain? So we’d not be able to use the same brand/company domain again if I am understanding correctly?
Could this be done with a single account (I.e an LTD plan from here), or would this require a new account?
Q: Why some users can access the application & others cannot using password sharing & access through TransChain
I have given access of my multiple Apps to my 4 VAs through TransferChain. Some can access a few of the Apps but others don't. As soon as they launch the app, App login page opens up & requires routine login, email & password. In email / password windows it does show the TransferChain logo but doesn't populate email or password. As soon as we enter email manually it required App password too. TransferChain opens a dropdown window stating "Relevant Items" and underneath states "Didn't match any items". Why it's not performing uniformly & reliably despite the fact all accounts & access were granted on same pattern at the same time. There definitely seems to be a bug & it seems TransferChain is not ready to function reliably. I would love to be corrected & update my remarks if the issues are resolved. Ther are no Videos or Tutorial either
I have been trying to add/invite a user but nothing is happening after sending the invite. Steps i'm folling: 1. Click on "Add users". 2. Enter the email address, select the role and choose product (defalut one). 3. Click on "Add" button. 4. I can see that user is added but 5. When I refresh I don't see any pending list and no email received.
I tried atleast 30 times yet no luck. Can you share if there is any specift step I'm missing over here...
Thanks for bringing this up — it’s possible there was a hiccup during the activation process.
Could you please email us at support@transferchain.io (or reach out via our chat support) with the email address you used to activate your account? We’ll take a look right away and get everything sorted for you.
Appreciate your patience — we’ll make sure it’s resolved...
I encountered this problem several times before realizing that, in addition to clicking the Add button, you must scroll down and press "Send Invite" too. It was so frustrating, they must fix the interface.
I encountered this problem several times before realizing that, in addition to clicking the Add button, you must scroll down and press "Send Invite" too. It was so frustrating, they must fix the interface.
Q: Obsolete browsers
Greetings
I've tried to log in with 3 browsers: Chrome, Brave and Firefox. In all cases I'm blocked with "your browser is obsolete". What window of time do you consider as "up to date" for a browser?
Thanks in advance
Share TransferChain Pass
Q: Import from Bitwarden
Greetings
Is it possible to import an existing Bitwarden library into TCP?
Thanks in advance
MertBaser_TransferChain
Jun 14, 2025A: Hi gregoire2,
You can import credentials from any password manager using a CSV file. We support standard formats and provide a help guide to walk you through it: https://knowledge.transferchain.io/en/articles/9625782-how-to-import-passwords-to-transferchain-pass
Kind regards,
— Mert | TransferChain 🔐
Share TransferChain Pass
Q: Blockchain - More Question :)
Hi!
Thank you for your explanation in an earlier question regarding blockchain!
I assume (from looking at the Q&A for your drive product) that each account has a seed phrase comparable to a crypto wallet?
This seed phrase would be unchangeable, right? Does this function comparable to the secret key for 1password (which can be regenerated)?
If the seed phrase is compromised, it will be forever compromised? Like if a crypto wallet is compromised. With re-rolling being the only option.
The metadata is stored on a public blockchain forever? Is there any scenario in which this could be an issue in terms of security and privacy?
If say, our seed phrase was compromised after several years of usage - what would that mean for the blockchain data? Also, in that scenario, what would be the recommended actions?
Thank you!
MertBaser_TransferChain
Jun 13, 2025A: Hi Misty60110,
Creating a TransferChain account is structurally similar to opening a cryptocurrency wallet. This is because the seed words are a structured, human-readable form of your account’s private key, and represent one of the most secure methods usable at this scale. Seed words can never be regenerated or changed. Indeed, if you lose your seed or if it is compromised, anyone with access...
Share TransferChain Pass
Thank you!
Regarding creating a new domain and new set of seed phrases if compromised. Is that meaning our brand/company domain? So we’d not be able to use the same brand/company domain again if I am understanding correctly?
Could this be done with a single account (I.e an LTD plan from here), or would this require a new account?
Q: Why some users can access the application & others cannot using password sharing & access through TransChain
I have given access of my multiple Apps to my 4 VAs through TransferChain. Some can access a few of the Apps but others don't. As soon as they launch the app, App login page opens up & requires routine login, email & password. In email / password windows it does show the TransferChain logo but doesn't populate email or password. As soon as we enter email manually it required App password too. TransferChain opens a dropdown window stating "Relevant Items" and underneath states "Didn't match any items".
Why it's not performing uniformly & reliably despite the fact all accounts & access were granted on same pattern at the same time. There definitely seems to be a bug & it seems TransferChain is not ready to function reliably. I would love to be corrected & update my remarks if the issues are resolved. Ther are no Videos or Tutorial either
MertBaser_TransferChain
Jun 4, 2025A: Hi ebiznous,
Thank you for sharing the details, and we’re very sorry for the trouble you’re experiencing.
Our support team has just reached out to you via email to assist further. We’re committed to resolving this for you as quickly as possible.
Kind regards,
— Mert | TransferChain 🔐
Share TransferChain Pass
Q: Unable to add the user
Hi there,
I have been trying to add/invite a user but nothing is happening after sending the invite.
Steps i'm folling:
1. Click on "Add users".
2. Enter the email address, select the role and choose product (defalut one).
3. Click on "Add" button.
4. I can see that user is added but
5. When I refresh I don't see any pending list and no email received.
I tried atleast 30 times yet no luck. Can you share if there is any specift step I'm missing over here...
MertBaser_TransferChain
Jun 2, 2025A: Hi there vrdigitalnomads 👋
Thanks for bringing this up — it’s possible there was a hiccup during the activation process.
Could you please email us at support@transferchain.io (or reach out via our chat support) with the email address you used to activate your account? We’ll take a look right away and get everything sorted for you.
Appreciate your patience — we’ll make sure it’s resolved...
Share TransferChain Pass
I just mailed you and reached out via chat support as well. Hope it will be taken care of soon, thank you!
Verified purchaser
I encountered this problem several times before realizing that, in addition to clicking the Add button, you must scroll down and press "Send Invite" too. It was so frustrating, they must fix the interface.
Verified purchaser
I encountered this problem several times before realizing that, in addition to clicking the Add button, you must scroll down and press "Send Invite" too. It was so frustrating, they must fix the interface.